# itemNotes

title: Résumé
note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>Résumé</p>
  <p>Bien que les spécialistes du marketing s'appuient de plus en plus sur les données des clients, les</p>
  <p>les ramifications de ces utilisations ou la manière d'en prévenir les effets négatifs. Les efforts de gestion des données peuvent accroître les inquiétudes des clients en matière de vulnérabilité ou créer une réelle vulnérabilité. À l'aide d'un cadre conceptuel fondé sur la théorie du bavardage, cette recherche établit un lien entre la vulnérabilité des clients et les effets négatifs sur les performances. Trois études montrent que la transparence et le contrôle des pratiques de gestion des données des entreprises peuvent supprimer les effets négatifs de la vulnérabilité des données des clients. Des manipulations expérimentales révèlent que le simple accès aux données personnelles exacerbe le sentiment de violation et réduit la confiance. Une étude d'événements portant sur des violations de la sécurité des données affectant 414 entreprises publiques confirme également les effets négatifs, ainsi que les vulnérabilités induites par les violations d'entreprises concurrentes, sur les performances de l'entreprise. La gravité de la violation nuit à l'entreprise cible mais favorise l'entreprise rivale, ce qui permet de mieux comprendre les résultats mitigés des recherches antérieures. Enfin, une étude sur le terrain avec des clients réels de 15 entreprises dans trois secteurs d'activité démontre des effets cohérents pour les quatre types de vulnérabilité des données des clients.</p>
  <p>Enfin, une étude de terrain menée auprès de clients réels de 15 entreprises dans trois secteurs d'activité démontre des effets cohérents pour quatre types de vulnérabilité des données des clients et confirme que la violation et la confiance jouent un rôle médiateur dans les effets de la vulnérabilité des données.</p>
  <p>Mots-clés : violation de données ; vulnérabilité des consommateurs ; vie privée ; transparence des données, contrôle des données,</p>
  <p>effets de débordement, big data</p>
  <p>Traduit avec www.DeepL.com/Translator (version gratuite)</p>
  </div></div>


title: Résumé
note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>Résumé</p>
  <p>La numérisation permet aux entreprises de développer plus facilement leurs efforts d'innovation et de marketing autour des données personnelles des consommateurs. Dans cette recherche, nous utilisons une perspective de protection de la vie privée basée sur l'intégrité contextuelle pour examiner comment de telles pratiques peuvent susciter des préoccupations en matière de protection de la vie privée. Nous pensons que les petites entreprises entrepreneuriales sont souvent particulièrement désavantagées par rapport aux grandes entreprises en place. En même temps, nous soulignons qu'il existe plusieurs stratégies que les entreprises peuvent utiliser pour atténuer les préoccupations en matière de protection de la vie privée et que, dans certaines circonstances, les préoccupations en matière de protection de la vie privée peuvent également avoir des effets positifs sur le marketing axé sur les données en stimulant l'innovation en matière de protection de la vie privée et en fournissant une source d'avantage concurrentiel.</p>
  <p></p>
  </div></div>


title: Résumé
note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>Résumé</p>
  <p>Les violations de données sont devenues de plus en plus fréquentes et les entreprises doivent faire face à des coûts énormes pour se remettre de ces événements. pour s'en remettre. Dans cette étude, les auteurs évaluent les effets de l'annonce d'une violation de données par un détaillant multicanal sur le comportement des clients. d'un détaillant multicanal sur le comportement des clients. Ils exploitent une expérience Ils exploitent une expérience naturelle et utilisent les données de transaction des clients individuels du détaillant pour mener un examen empirique détaillé et systématique des effets de la violation de données sur le comportement des clients. détaillée et systématique des effets de l'annonce d'une violation de données sur les dépenses des clients et le comportement de migration vers d'autres canaux. sur le comportement des clients en matière de dépenses et de migration vers d'autres canaux. Pour identifier les effets de l'annonce d'une violation de données</p>
  <p>les auteurs comparent le changement de comportement des clients avant et après l'annonce de la données entre deux groupes de customersa groupe de traitement (clients dont les informations dont les informations ont été violées) et un groupe de contrôle (clients dont les informations n'ont pas été violées). using le cadre de modélisation de la différence dans les différences. Ils constatent que la violation des données de données entraîne une baisse significative des dépenses des clients. Cependant, il y a une lueur d'espoir pour pour le détaillant multicanal concerné, car ils constatent que les clients de l'entreprise migrent des canaux ayant fait l'objet de la violation vers les canaux n'ayant pas fait l'objet de la violation. vers les canaux du détaillant qui n'ont pas fait l'objet d'une violation. Les résultats montrent en outre que les clients qui plus grande fidélité au détaillant sont plus indulgents, car les effets négatifs de l'annonce d'une violation de données sont moindres pour les clients ayant une plus grande fidélité au détaillant. sont moindres pour les clients ayant un niveau de fréquentation plus élevé. En exploitant les données sur l'accès des clients individuels aux courriels envoyés par le détaillant après la les auteurs proposent et testent empiriquement le rôle de la vulnérabilité des données des clients en tant que mécanisme comportemental qui détermine le comportement des clients à la suite d'une atteinte à la sécurité des données.</p>
  <p>comportemental qui détermine le comportement des clients après l'annonce d'une violation de données. Ils Ils effectuent une série de vérifications de la robustesse (avec une opérationnalisation alternative des variables, des spécifications du modèle et des périodes de l'étude). de modèles et de périodes d'étude) et des tests de falsification pour valider les résultats. Sur la base des sur la base des résultats, les auteurs proposent des prescriptions aux gestionnaires sur la manière de s'engager avec les clients après l'annonce d'une violation de données et détaillent la manière dont ils peuvent le faire. clients après l'annonce d'une violation de données et expliquent le rôle de la stratégie multicanal dans l'absorption des chocs négatifs de la demande. dans l'absorption des chocs négatifs de la demande.</p>
  <p>Mots clés : violation des données des clients, vulnérabilité des données, commerce de détail multicanal, choix du canal par le client, expérience naturelle, différence en dioxyde de carbone. choix du canal par le client, expérience naturelle, différence dans les différences, appariement des scores de propension</p>
  </div></div>


note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>Les auteurs passent en revue la littérature susceptible d'éclairer la conception de meilleures politiques de protection de la vie privée. L'étude s'articule autour de trois principes de protection de la vie privée qui sont au cœur des interactions entre les consommateurs et les entreprises. Ces principes sont les suivants : les informations sensibles et la volonté de les divulguer, la collecte et l'utilisation secrètes des données, ainsi que la notification et le choix. Les auteurs affirment que les meilleures politiques de protection de la vie privée sont celles qui tiennent compte de ces principes de manière adéquate, réduisant ainsi les préoccupations du public en matière de protection de la vie privée. La capacité des environnements réglementaires de l'UE et des États-Unis à prendre en compte ces principes est examinée. Conformément à l'étude, les auteurs notent que le GDPR de l'UE contient des dispositions relatives aux trois principes de protection de la vie privée, tandis que l'environnement réglementaire des États-Unis n'est pas efficace pour répondre à ces principes.</p>
  </div></div>

title:
  Les auteurs passent en revue la littérature susceptible d'éclairer la conception de meilleures politiques de protection 


title: RÉSUMÉ
note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>RÉSUMÉ</p>
  <p>Le problème de la construction de modèles d'exploration de données précis sur des données agrégées, tout en protégeant la vie privée au niveau des enregistrements individuels, suscite de plus en plus d'intérêt. Une approche de ce problème consiste à randomiser les valeurs des enregistrements individuels et à ne divulguer que les valeurs randomisées. Le modèle est ensuite construit sur les données randomisées, après avoir compensé la randomisation (au niveau global). Cette approche est potentiellement vulnérable aux atteintes à la vie privée : sur la base de la distribution des données, on peut être en mesure d'apprendre avec une grande confiance que certains des enregistrements randomisés satisfont à une propriété donnée, même si la vie privée est préservée en moyenne.</p>
  <p>Dans cet article, nous présentons une nouvelle formulation des atteintes à la vie privée, ainsi qu'une méthodologie, l'"amplification", pour les limiter. Contrairement aux approches précédentes, l'amplification permet de garantir des limites aux atteintes à la vie privée sans aucune connaissance de la distribution des données d'origine. Nous instancions cette méthodologie pour le problème de l'extraction de règles d'association et modifions l'algorithme de [9] pour limiter les atteintes à la vie privée sans connaître la distribution des données. Ensuite, nous nous attaquons au problème de la randomisation nécessaire pour éviter les atteintes à la vie privée (lors de l'extraction de règles d'association), qui se traduit par des transactions très longues. En utilisant des générateurs pseudo-aléatoires et en choisissant soigneusement des semences telles que les éléments souhaités de la transaction originale sont présents dans la transaction randomisée, nous pouvons envoyer uniquement la semence au lieu de la transaction, ce qui entraîne une baisse considérable des coûts de communication et de stockage. de communication et de stockage. Enfin, nous définissons de nouvelles mesures d'information qui prennent en compte les atteintes à la vie privée lors de la quantification du degré de confidentialité préservé par la randomisation.</p>
  </div></div>


note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>Alors que la littérature sur l'économie de la sécurité de l'information a commencé à étudier l'impact boursier des des annonces de failles de sécurité et de vulnérabilités, il n'existe guère plus que des preuves anecdotiques sur les effets des atteintes à la vie privée. sur les effets des atteintes à la vie privée. Dans cet article, nous présentons la première analyse complète de l'impact des incidents liés à la protection de la vie privée d'une entreprise sur sa valeur boursière. d'une entreprise sur sa valeur marchande. Nous compilons un vaste ensemble de données sur les cas d'exposition d'informations personnelles dus à des défaillances d'un mécanisme de sécurité (piratage, équipement volé ou perdu, mauvais processus de traitement des données, et autres) et nous présentons les résultats de diverses analyses empiriques, y compris l'analyse d'études d'événements. Nous montrons qu'il existe un impact négatif et statistiquement significatif des violations de données sur la valeur marchande d'une entreprise le jour de l'annonce de la violation. L'effet cumulatif augmente en magnitude au cours de la journée suivant l'annonce de la violation, mais diminue ensuite et perd sa signification statistique. Nous présentons également des analyses de régression qui visent à démêler les effets d'un certain nombre de facteurs sur les rendements boursiers anormaux dus aux violations signalées. Enfin, nous commentons les différences entre l'impact des atteintes à la sécurité déjà décrites dans la littérature et les atteintes à la vie privée décrites ici.</p>
  <p>Mots-clés : Vie privée, sécurité de l'information, économie, finance, études d'événements</p>
  </div></div>

title:
  Alors que la littérature sur l'économie de la sécurité de l'information a commencé à étudier l'impact boursier des des a


note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>Des chercheurs de diverses disciplines se sont penchés sur les causes, la nature et les effets de la confiance. Les approches antérieures de l'étude de la confiance sont examinées, y compris les caractéristiques de l'auteur de la confiance, de l'administrateur et le rôle du risque. Une définition de la confiance et un modèle de ses antécédents et de ses résultats sont présentés, qui intègrent la recherche de plusieurs disciplines et différencient la confiance de concepts similaires. Plusieurs propositions de recherche basées sur le modèle sont présentées.</p>
  </div></div>

title:
  Des chercheurs de diverses disciplines se sont penchés sur les causes, la nature et les effets de la confiance. Les appr


note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>Les données relatives à la santé des patients sont très réglementées et sensibles. Les patients mentent parfois au sujet de leurs données pour éviter l'embarras, ce qui entraîne des diagnostics erronés, voire la mort. Les recherches existantes visant à expliquer ce phénomène sont rares et se limitent à modéliser les attitudes et les intentions. De même, la recherche sur la divulgation des données de santé n'a fait qu'appliquer des théories existantes avec des constructions supplémentaires pour le contexte des soins de santé. Nous soutenons que le calcul des coûts/bénéfices des données de santé est fondamentalement différent de celui des contextes non liés à la santé dans le cadre de la recherche traditionnelle sur la protection de la vie privée. En séparant la probabilité des risques et des avantages de la divulgation de l'impact de cette divulgation, il est plus facile de comprendre et d'interpréter la divulgation des données de santé. Dans une étude portant sur 1 590 patients divulguant des informations de santé par voie électronique, nous constatons que les avantages de la divulgation sont plus difficiles à conceptualiser que l'impact du risque. Nous validons cette constatation en utilisant une mesure déclarée et objective (suivi de la souris) du mensonge du patient.</p>
  </div></div>

title:
  Les données relatives à la santé des patients sont très réglementées et sensibles. Les patients mentent parfois au sujet


note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>L'adoption nationale des dossiers médicaux électroniques (DME) est considérée comme une L'adoption nationale des dossiers médicaux électroniques (DSE) est considérée comme une composante essentielle de la refonte du système de soins de santé recherchée par les décideurs politiques et les professionnels de la santé, tant aux États-Unis qu'en Europe, afin de réduire les coûts et d'augmenter les bénéfices.</p>
  <p><br></p>
  <p>Pourtant, outre les aspects technologiques, le facteur humain s'avère être un élément essentiel à la diffusion de tout système informatique, et ce d'autant plus dans le domaine des soins de santé. La nature hautement personnelle et sensible des données relatives aux soins de santé et les préoccupations associées en matière de respect de la vie privée entravent même le système le plus efficace et le plus parfait sur le plan technologique. Notre objectif est d'étudier les attitudes des individus à l'égard des DSE et les facteurs qui déterminent ces attitudes. Si nous comprenons les attitudes des individus à l'égard des DSE et les facteurs qui les influencent, nous serons mieux à même de prendre des mesures réactives pour faciliter la prise en compte du respect de la vie privée dès la conception des DSE. Un modèle de recherche positiviste est testé empiriquement à l'aide de données d'enquête provenant des États-Unis et de l'Italie et de techniques de modélisation des équations structurelles. Nous constatons que l'efficacité perçue des mécanismes réglementaires a un impact positif sur la confiance ; l'efficacité perçue des mécanismes technologiques a un impact positif sur la perception du contrôle de la vie privée et sur la confiance.</p>
  <p><br></p>
  <p>Ces deux derniers éléments contribuent à réduire les préoccupations en matière de protection de la vie privée qui, avec les avantages perçus, la commodité et l'expérience de l'internet, jouent un rôle dans la formation des attitudes à l'égard des DSE.</p>
  <p><br></p>
  <p>Mots clés Soins de santé - Dossiers médicaux électroniques - Vie privée - Attitudes</p>
  </div></div>

title:
  L'adoption nationale des dossiers médicaux électroniques (DME) est considérée comme une L'adoption nationale des dossier


note:
  <div class="zotero-note znv1"><div data-schema-version="8"><p>La veille "stratégique et l'analyse" Business intelligence and analytics (BI&amp;A) sont devenues un domaine d'étude important pour les praticiens et les chercheurs, reflétant l'ampleur et l'impact des problèmes liés aux données à résoudre dans le monde contemporain. et les chercheurs, reflétant l'ampleur et l'impact des problèmes liés aux données à résoudre dans les entreprises contemporaines. dans les entreprises contemporaines. Cette introduction au numéro spécial de MIS Quarterly sur la recherche en intelligence économique fournit d'abord un cadre qui identifie l'évolution, les applications et les domaines de recherche émergents de la BI&amp;A.</p>
  <p>BI&amp;A 1.0, BI&amp;A 2.0 et BI&amp;A 3.0 sont définis et décrits en termes de caractéristiques et de capacités clés. La recherche actuelle en BI&amp;A est analysée et les défis et opportunités associés à la recherche et à l'éducation en BI&amp;A sont identifiés. Nous présentons également une étude bibliométrique des publications, chercheurs et sujets de recherche critiques en matière de BI&amp;A, basée sur plus d'une décennie de publications universitaires et industrielles connexes.</p>
  <p>Enfin, les six articles qui composent ce numéro spécial sont présentés et caractérisés en fonction du cadre de recherche BI&amp;A proposé. cadre de recherche BI&amp;A proposé.</p>
  <p>Mots-clés : Business intelligence and analytics, big data analytics, W</p>
  </div></div>

title:
  La veille "stratégique et l'analyse" Business intelligence and analytics (BI&A) sont devenues un domaine d'étude importa


note:
  <div class="zotero-note znv1">Introduction -- The rise of the digital dossier -- Kafka and Orwell: reconceptualizing information privacy -- The problems of information privacy law -- The limits of market-based solutions -- Architecture and the protection of privacy -- The problem of public records -- Access and aggregation: rethinking privacy and transparency -- Government information gathering -- The Fourth Amendment, records, and privacy -- Reconstructing the architecture structure: mechanisms of oversight</div>

title:
  Introduction -- The rise of the digital dossier -- Kafka and Orwell: reconceptualizing information privacy -- The proble


note:
  <div class="zotero-note znv1">Comment: 12 pages, 2 figures, 3 tables. AIES 2021: Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society</div>

title:
  Comment: 12 pages, 2 figures, 3 tables. AIES 2021: Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society


note:
  <div class="zotero-note znv1">Comment: Accepted for publication at WPES2023, minor modifications following feedback from the community</div>

title:
  Comment: Accepted for publication at WPES2023, minor modifications following feedback from the community


title: Comment: Code and data available at https://bannerclick.github.io/
note:
  <div class="zotero-note znv1">Comment: Code and data available at https://bannerclick.github.io/</div>


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  {"key":"W2QF4FCL","version":33,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/W2QF4FCL","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/W2QF4FCL","type":"text/html"}},"meta":{"creatorSummary":"Acquisti et al.","parsedDate":"2016-06-01","numChildren":0},"data":{"key":"W2QF4FCL","version":33,"itemType":"journalArticle","title":"The Economics of Privacy","creators":[{"creatorType":"author","firstName":"Alessandro","lastName":"Acquisti"},{"creatorType":"author","firstName":"Curtis","lastName":"Taylor"},{"creatorType":"author","firstName":"Liad","lastName":"Wagman"}],"abstractNote":"This article summarizes and draws connections among diverse streams of theoretical and empirical research on the economics of privacy. We focus on the economic value and consequences of protecting and disclosing personal information, and on consumers' understanding and decisions regarding the trade-offs associated with the privacy and the sharing of personal data. We highlight how the economic analysis of privacy evolved over time, as advancements in information technology raised increasingly nuanced and complex issues. We find and highlight three themes that connect diverse insights from the literature. First, characterizing a single unifying economic theory of privacy is hard, because privacy issues of economic relevance arise in widely diverse contexts. Second, there are theoretical and empirical situations where the protection of privacy can both enhance and detract from individual and societal welfare. Third, in digital economies, consumers' ability to make informed decisions about their privacy is severely hindered because consumers are often in a position of imperfect or asymmetric information regarding when their data is collected, for what purposes, and with what consequences. We conclude the article by highlighting some of the ongoing issues in the privacy debate of interest to economists. (JEL D82, D83, G20, I10, L13, M31, M37)","publicationTitle":"Journal of Economic Literature","volume":"54","issue":"2","pages":"442-492","date":"2016-06-01","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Economic Literature","language":"en","DOI":"10.1257/jel.54.2.442","ISSN":"0022-0515","shortTitle":"","url":"https://pubs.aeaweb.org/doi/10.1257/jel.54.2.442","accessDate":"2021-10-03T11:17:55Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T11:17:55Z","dateModified":"2021-10-03T11:17:55Z"}}


key: V7MBAR3X
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key: KEVAJNTM
data:
  {"key":"KEVAJNTM","version":37,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/KEVAJNTM","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/KEVAJNTM","type":"text/html"}},"meta":{"creatorSummary":"Regan","parsedDate":"2002","numChildren":0},"data":{"key":"KEVAJNTM","version":37,"itemType":"journalArticle","title":"Privacy as a Common Good in the Digital World","creators":[{"creatorType":"author","firstName":"Priscilla M.","lastName":"Regan"}],"abstractNote":"This article seeks to broaden our understanding of online privacy in three ways: rst, by drawing out the differences between the physical world and the digital world as those differences affect privacy; second, by exploring how the concept of the ‘commons’ might help us to understand social and economic relationships in cyberspace; and third, by analysing two contrasting views of privacy: privacy as a private or individual good and privacy as a common good. In order to analyse similaritiesand differences in privacy in the physical world and the online world, each is assessed in three ways: the obvious level of privacy available; the possibility of modifying that level of privacy to create or choose more or less privacy for oneself; and the degree to which the, prior or contemporaneous, privacy decisions of others affect the amount of privacy that is available to all. Applying an analysis based on the ‘tragedy of the commons’, the article concludes that at least part of cyberspace can be conceived as a ‘commons’ and that personal information ows could be considered a ‘common pool resource’ within that commons. Based on the likely calculations that individuals and organizations will make about collection and uses of personal information, the article next evaluates what would be the most effective policy approach to ensure that the common pool resource of personal information is not overused and degraded. The article concludes that a policy approach of providing individuals with a private means, either through property rights or some means of redressing their grievances, is unlikely to provide an effective means of protecting the common pool resource of personal information. A policy approach that acknowledges the common good basis of privacy and views personal information as a common pool resource provides an alternative view of the policy problems and offers suggestions in terms of rules and institutions that may be effective in addressing those problems.","publicationTitle":"Information, Communication & Society","volume":"5","issue":"3","pages":"382-405","date":"01/2002","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Information, Communication & Society","language":"en","DOI":"10.1080/13691180210159328","ISSN":"1369-118X, 1468-4462","shortTitle":"","url":"http://www.tandfonline.com/doi/abs/10.1080/13691180210159328","accessDate":"2021-10-03T12:06:26Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:06:26Z","dateModified":"2021-10-03T12:06:26Z"}}


key: 9NTHTVUB
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key: 26NQNL4L
data:
  {"key":"26NQNL4L","version":43,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/26NQNL4L","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/26NQNL4L","type":"text/html"}},"meta":{"creatorSummary":"Dolnicar and Jordaan","parsedDate":"2007","numChildren":0},"data":{"key":"26NQNL4L","version":43,"itemType":"journalArticle","title":"A Market-Oriented Approach to Responsibly Managing Information Privacy Concerns in Direct Marketing","creators":[{"creatorType":"author","firstName":"Sara","lastName":"Dolnicar"},{"creatorType":"author","firstName":"Yolanda","lastName":"Jordaan"}],"abstractNote":"Marketing communications media technologies have the potential to be intrusive and inﬂuence consumers’ perceptions of marketing communication. Aggressive direct marketing (DM) is one communication tool that has the potential to lead to consumer concern about information privacy. Concerned consumers change their behavior: They refuse to buy through risky channels or provide information, thus jeopardizing the aim of DM. Responsible DM can prevent such reactions and build trust. Typical measures taken and recommended to protect consumers from privacy violations are of a regulative rather than a market-oriented nature, which is directly opposed to companies’ proﬁt-maximization aims. We propose a segmentation-based approach for responsible DM, based on consumer heterogeneity regarding privacy concerns and privacy-related behavior. Using two independent samples from South Africa and Australia, we explore consumers’ views on privacy issues and examine the potential of a market-oriented approach to responsible DM.","publicationTitle":"Journal of Advertising","volume":"36","issue":"2","pages":"123-149","date":"06/2007","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Advertising","language":"en","DOI":"10.2753/JOA0091-3367360209","ISSN":"0091-3367, 1557-7805","shortTitle":"","url":"http://www.tandfonline.com/doi/abs/10.2753/JOA0091-3367360209","accessDate":"2021-10-03T12:07:54Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:07:54Z","dateModified":"2021-10-03T12:07:54Z"}}


key: GNSL5FGV
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key: Y39GF653
data:
  {"key":"Y39GF653","version":49,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/Y39GF653","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/Y39GF653","type":"text/html"}},"meta":{"creatorSummary":"Pavlou","parsedDate":"2011","numChildren":0},"data":{"key":"Y39GF653","version":49,"itemType":"journalArticle","title":"State of the Information Privacy Literature: Where are We Now And Where Should We Go?","creators":[{"creatorType":"author","name":"Pavlou"}],"abstractNote":"","publicationTitle":"MIS Quarterly","volume":"35","issue":"4","pages":"977","date":"2011","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"MIS Quarterly","language":"en","DOI":"10.2307/41409969","ISSN":"02767783","shortTitle":"State of the Information Privacy Literature","url":"https://www.jstor.org/stable/10.2307/41409969","accessDate":"2021-10-03T12:12:55Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:12:55Z","dateModified":"2021-10-03T12:12:56Z"}}


key: 2HFFJLKK
data:
  {"key":"2HFFJLKK","version":"50","library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/2HFFJLKK","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/2HFFJLKK","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/Y39GF653","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"2HFFJLKK","version":"50","parentItem":"Y39GF653","itemType":"attachment","linkMode":"imported_file","title":"Pavlou - 2011 - State of the Information Privacy Literature Where.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Pavlou - 2011 - State of the Information Privacy Literature Where.pdf","md5":"c7cab0b94f054b4016cb6dcc407f2398","mtime":1633263176204,"tags":[],"relations":{},"dateAdded":"2021-10-03T12:12:50Z","dateModified":"2021-10-03T12:12:56Z"}}


key: RQBHV649
data:
  {"key":"RQBHV649","version":52,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/RQBHV649","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/RQBHV649","type":"text/html"}},"meta":{"creatorSummary":"Smith et al.","parsedDate":"1996","numChildren":0},"data":{"key":"RQBHV649","version":52,"itemType":"journalArticle","title":"Information Privacy: Measuring Individuals' Concerns about Organizational Practices","creators":[{"creatorType":"author","firstName":"H. Jeff","lastName":"Smith"},{"creatorType":"author","firstName":"Sandra J.","lastName":"Milberg"},{"creatorType":"author","firstName":"Sandra J.","lastName":"Burke"}],"abstractNote":"To enable futurestudies in the informationprivacy research stream, we developed and validated an instrumentthat identifies and measures the primarydimensions of individuals' concers about organizationalinformationprivacy practices. The development process included examinations of privacy literature; experience surveys and focus groups;and the use of expertjudges. The result was a parsimonious 15-item instrument with four subscales tappinginto dimensions of individuals' concerns about organizationalinformationprivacy practices. The instrumentwas rigorously tested and validatedacross several heterogenous populations,providinga high degree of confidence in the scales' validity, reliability, and generalizability.","publicationTitle":"MIS Quarterly","volume":"20","issue":"2","pages":"167","date":"06/1996","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"MIS Quarterly","language":"en","DOI":"10.2307/249477","ISSN":"02767783","shortTitle":"Information Privacy","url":"https://www.jstor.org/stable/249477?origin=crossref","accessDate":"2021-10-03T12:13:42Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:13:42Z","dateModified":"2021-10-03T12:13:42Z"}}


key: B5VEYVTC
data:
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key: R5ETVUAV
data:
  {"key":"R5ETVUAV","version":55,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/R5ETVUAV","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/R5ETVUAV","type":"text/html"}},"meta":{"creatorSummary":"Dinev and Hart","parsedDate":"2006","numChildren":0},"data":{"key":"R5ETVUAV","version":55,"itemType":"journalArticle","title":"An Extended Privacy Calculus Model for E-Commerce Transactions","creators":[{"creatorType":"author","firstName":"Tamara","lastName":"Dinev"},{"creatorType":"author","firstName":"Paul","lastName":"Hart"}],"abstractNote":"","publicationTitle":"Information Systems Research","volume":"17","issue":"1","pages":"61-80","date":"03/2006","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Information Systems Research","language":"en","DOI":"10.1287/isre.1060.0080","ISSN":"1047-7047, 1526-5536","shortTitle":"","url":"http://pubsonline.informs.org/doi/abs/10.1287/isre.1060.0080","accessDate":"2021-10-03T12:15:07Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:15:07Z","dateModified":"2021-10-03T12:15:07Z"}}


key: JF8BQ2CN
data:
  {"key":"JF8BQ2CN","version":55,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/JF8BQ2CN","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/JF8BQ2CN","type":"text/html"}},"meta":{"creatorSummary":"Dinev et al.","parsedDate":"2008","numChildren":0},"data":{"key":"JF8BQ2CN","version":55,"itemType":"journalArticle","title":"Internet privacy concerns and beliefs about government surveillance – An empirical investigation","creators":[{"creatorType":"author","firstName":"Tamara","lastName":"Dinev"},{"creatorType":"author","firstName":"Paul","lastName":"Hart"},{"creatorType":"author","firstName":"Michael R.","lastName":"Mullen"}],"abstractNote":"This U.S.-based research attempts to understand the relationships between users’ perceptions about Internet privacy concerns, the need for government surveillance, government intrusion concerns, and the willingness to disclose personal information required to complete online transactions. We test a theoretical model based on a privacy calculus framework and Asymmetric Information Theory using data collected from 422 respondents. Using LISREL, we found that privacy concerns have an important inﬂuence on the willingness to disclose personal information required to transact online. The perceived need for government surveillance was negatively related to privacy concerns and positively related to willingness to disclose personal information. On the other hand, concerns about government intrusion were positively related to privacy concerns. The theoretical framework of our study can be applied across other countries.","publicationTitle":"The Journal of Strategic Information Systems","volume":"17","issue":"3","pages":"214-233","date":"9/2008","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"The Journal of Strategic Information Systems","language":"en","DOI":"10.1016/j.jsis.2007.09.002","ISSN":"09638687","shortTitle":"","url":"https://linkinghub.elsevier.com/retrieve/pii/S0963868707000492","accessDate":"2021-10-03T12:15:19Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:15:19Z","dateModified":"2021-10-03T12:15:19Z"}}


key: Q8EEHHWW
data:
  {"key":"Q8EEHHWW","version":55,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/Q8EEHHWW","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/Q8EEHHWW","type":"text/html"}},"meta":{"creatorSummary":"Dinev and Hart","parsedDate":"2005","numChildren":0},"data":{"key":"Q8EEHHWW","version":55,"itemType":"journalArticle","title":"Internet Privacy Concerns and Social Awareness as Determinants of Intention to Transact","creators":[{"creatorType":"author","firstName":"Tamara","lastName":"Dinev"},{"creatorType":"author","firstName":"Paul","lastName":"Hart"}],"abstractNote":"This study focuses on antecedents to Internet privacy concerns and the behavioral intention to conduct on-line transactions. Perceptions of privacy are socially constructed through communication and transactions with social entities over a networked environment, a process that involves a certain level of technical skill and literacy. The research model specifies that social awareness and Internet literacy are related to both Internet privacy and intention to transact. Survey data collected from 422 respondents were analyzed using structural equation modeling (SEM) with LISREL and provided support for the hypothesized relationships. Social awareness was positively related and Internet literacy was negatively related to Internet privacy concerns. Moreover, Internet privacy concerns were negatively related and Internet literacy positively related to intention to transact on-line. This research explores the two alternative antecedents to Internet privacy concerns and intention to engage in e-commerce activity and contributes to our understanding of Internet privacy and its importance in the global information environment. The construct of social awareness can be broadened to develop a much-needed construct of awareness in MIS research related to the voluntary usage of information technology. A segmentation of Internet users with respect to privacy concerns is also proposed.","publicationTitle":"International Journal of Electronic Commerce","volume":"10","issue":"2","pages":"7-29","date":"12/2005","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"International Journal of Electronic Commerce","language":"en","DOI":"10.2753/JEC1086-4415100201","ISSN":"1086-4415, 1557-9301","shortTitle":"","url":"https://www.tandfonline.com/doi/full/10.2753/JEC1086-4415100201","accessDate":"2021-10-03T12:15:30Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:15:30Z","dateModified":"2021-10-03T12:15:30Z"}}


key: IH65XWLQ
data:
  {"key":"IH65XWLQ","version":55,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/IH65XWLQ","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/IH65XWLQ","type":"text/html"}},"meta":{"creatorSummary":"Dinev and Hart","parsedDate":"2004","numChildren":0},"data":{"key":"IH65XWLQ","version":55,"itemType":"journalArticle","title":"Internet privacy concerns and their antecedents - measurement validity and a regression model","creators":[{"creatorType":"author","firstName":"Tamara","lastName":"Dinev"},{"creatorType":"author","firstName":"Paul","lastName":"Hart"}],"abstractNote":"This research focuses on the development and validation of an instrument to measure the privacy concerns of individuals who use the Internet and two antecedents, perceived vulnerability and perceived ability to control information. The results of exploratory factor analysis support the validity of the measures developed. In addition, the regression analysis results of a model including the three constructs provide strong support for the relationship between perceived vulnerability and privacy concerns, but only moderate support for the relationship between perceived ability to control information and privacy concerns. The latter unexpected results suggest that the relationship among the hypothesized antecedents and privacy concerns may be one that is more complex than is captured in the hypothesized model, in light of the strong theoretical justiﬁcation for the role of information control in the extant literature on information privacy.","publicationTitle":"Behaviour & Information Technology","volume":"23","issue":"6","pages":"413-422","date":"11/2004","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Behaviour & Information Technology","language":"en","DOI":"10.1080/01449290410001715723","ISSN":"0144-929X, 1362-3001","shortTitle":"","url":"http://www.tandfonline.com/doi/abs/10.1080/01449290410001715723","accessDate":"2021-10-03T12:15:43Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2021-10-03T12:15:43Z","dateModified":"2021-10-03T12:15:43Z"}}


key: 3ZDEYLCU
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key: MKXG4T5W
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key: GU67TKG9
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key: UCAK5W4D
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key: MP8AV5IK
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  {"key":"MP8AV5IK","version":146,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/MP8AV5IK","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/MP8AV5IK","type":"text/html"}},"meta":{"creatorSummary":"Martin","parsedDate":"2014","numChildren":0},"data":{"key":"MP8AV5IK","version":146,"itemType":"journalArticle","title":"Privacy Notices as Tabula Rasa: An Empirical Investigation into How Complying with a Privacy Notice is Related to Meeting Privacy Expectations Online","creators":[{"creatorType":"author","firstName":"Kirsten E.","lastName":"Martin"}],"abstractNote":"Recent privacy scholarship has focused on the failure of adequate notice and consumer choice as a tool to address consumers’ privacy expectations online. However, there has not been a direct examination into how complying with a privacy notice is related to meeting privacy expectations online. This article reports the findings of two factorial vignette studies describing online consumer tracking, whereby respondents rated the degree to which online scenarios met their privacy expectations or complied with a privacy notice. The results suggest that respondents perceived the privacy notice as offering greater protections than it actually did. Perhaps most problematically, respondents projected the important factors of their privacy expectations onto the privacy notice. In other words, privacy notices became a tabula rasa for users’ privacy expectations. The findings provide guidance for policy makers and firms to avoid unnecessary privacy violations caused by an overreliance on privacy notices. Considering the importance of privacy notices in managing privacy online, more work should extend this study to shed light on how consumers understand notices and how their perceptions of privacy notices map to their privacy expectations, if at all.","publicationTitle":"SSRN Electronic Journal","volume":"","issue":"","pages":"","date":"2014","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"SSRN Journal","language":"en","DOI":"10.2139/ssrn.2518581","ISSN":"1556-5068","shortTitle":"Privacy Notices as Tabula Rasa","url":"http://www.ssrn.com/abstract=2518581","accessDate":"2023-07-09T07:40:10Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T07:40:10Z","dateModified":"2023-07-09T07:40:10Z"}}


key: AWJDK93G
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key: QABX43PH
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key: 6MAC6I8C
data:
  {"key":"6MAC6I8C","version":155,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/6MAC6I8C","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/6MAC6I8C","type":"text/html"}},"meta":{"creatorSummary":"Acquisti et al.","parsedDate":"2013","numChildren":0},"data":{"key":"6MAC6I8C","version":155,"itemType":"journalArticle","title":"What Is Privacy Worth?","creators":[{"creatorType":"author","firstName":"Alessandro","lastName":"Acquisti"},{"creatorType":"author","firstName":"Leslie K.","lastName":"John"},{"creatorType":"author","firstName":"George","lastName":"Loewenstein"}],"abstractNote":"Understanding the value that individuals assign to the protection of their personal data is of great importance for business, law, and public policy. We use a ﬁeld experiment informed by behavioral economics and decision research to investigate individual privacy valuations and ﬁnd evidence of endowment and order effects. Individuals assigned markedly different values to the privacy of their data depending on (1) whether they were asked to consider how much money they would accept to disclose otherwise private information or how much they would pay to protect otherwise public information and (2) the order in which they considered different offers for their data. The gap between such values is large compared with that observed in comparable studies of consumer goods. The results highlight the sensitivity of privacy valuations to contextual, nonnormative factors.","publicationTitle":"The Journal of Legal Studies","volume":"42","issue":"2","pages":"249-274","date":"06/2013","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"The Journal of Legal Studies","language":"en","DOI":"10.1086/671754","ISSN":"0047-2530, 1537-5366","shortTitle":"","url":"https://www.journals.uchicago.edu/doi/10.1086/671754","accessDate":"2023-07-09T08:44:15Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T08:44:15Z","dateModified":"2023-07-09T08:44:15Z"}}


key: 93F55YXD
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key: BQ4CRQBN
data:
  {"key":"BQ4CRQBN","version":157,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/BQ4CRQBN","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/BQ4CRQBN","type":"text/html"}},"meta":{"creatorSummary":"Dinev and Hart","parsedDate":"2004","numChildren":0},"data":{"key":"BQ4CRQBN","version":157,"itemType":"journalArticle","title":"Internet privacy concerns and their antecedents - measurement validity and a regression model","creators":[{"creatorType":"author","firstName":"Tamara","lastName":"Dinev"},{"creatorType":"author","firstName":"Paul","lastName":"Hart"}],"abstractNote":"This research focuses on the development and validation of an instrument to measure the privacy concerns of individuals who use the Internet and two antecedents, perceived vulnerability and perceived ability to control information. The results of exploratory factor analysis support the validity of the measures developed. In addition, the regression analysis results of a model including the three constructs provide strong support for the relationship between perceived vulnerability and privacy concerns, but only moderate support for the relationship between perceived ability to control information and privacy concerns. The latter unexpected results suggest that the relationship among the hypothesized antecedents and privacy concerns may be one that is more complex than is captured in the hypothesized model, in light of the strong theoretical justiﬁcation for the role of information control in the extant literature on information privacy.","publicationTitle":"Behaviour & Information Technology","volume":"23","issue":"6","pages":"413-422","date":"11/2004","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Behaviour & Information Technology","language":"en","DOI":"10.1080/01449290410001715723","ISSN":"0144-929X, 1362-3001","shortTitle":"","url":"http://www.tandfonline.com/doi/abs/10.1080/01449290410001715723","accessDate":"2023-07-09T08:46:05Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T08:46:05Z","dateModified":"2023-07-09T08:46:05Z"}}


key: QKHII494
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key: KLH8MI5T
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  {"key":"KLH8MI5T","version":162,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/KLH8MI5T","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/KLH8MI5T","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/MJY5YKGP","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/KLH8MI5T/file/view","title":"Disclosure Antecedents in an Online service context the role sensitivity of information 2012 Mothersbaugh Foxx .pdf","length":1061982}},"meta":{"numChildren":0},"data":{"key":"KLH8MI5T","version":162,"parentItem":"MJY5YKGP","itemType":"attachment","linkMode":"imported_file","title":"Mothersbaugh et al. - 2012 - Disclosure Antecedents in an Online Service Contex.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Mothersbaugh et al. - 2012 - Disclosure Antecedents in an Online Service Contex.pdf","md5":"7d947ea810622aabc2f959ef651d44ff","mtime":1630761408020,"tags":[],"relations":{},"dateAdded":"2023-07-09T08:51:16Z","dateModified":"2023-07-09T08:51:24Z"}}


key: QSHRZTGM
data:
  {"key":"QSHRZTGM","version":165,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/QSHRZTGM","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/QSHRZTGM","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/M8XRGSLL","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"QSHRZTGM","version":165,"parentItem":"M8XRGSLL","itemType":"note","note":"<div data-schema-version=\"8\"><p>La protection de la vie privée des consommateurs est au centre d'un débat permanent entre les chefs d'entreprise, les militants de la protection de la vie privée et les responsables gouvernementaux. Bien que les entreprises soient soumises à des pressions concurrentielles pour collecter et utiliser les informations personnelles de leurs clients, de nombreux consommateurs trouvent injustes certaines méthodes de collecte et d'utilisation de leurs informations personnelles. Nous présentons un cadre théorique de la justice qui illustre la manière dont les préoccupations des consommateurs en matière de protection de la vie privée sont influencées par la perception de l'équité des pratiques des entreprises en matière d'information. Nous décrivons un ensemble de principes globaux, les pratiques équitables en matière d'information, qui ont été élaborés pour trouver un équilibre entre les préoccupations des consommateurs en matière de protection de la vie privée et la nécessité pour une organisation d'utiliser des informations personnelles. Nous concluons en examinant trois possibilités de mise en œuvre des pratiques équitables en matière d'information, en accordant une attention particulière à l'internet : la réglementation gouvernementale, l'autoréglementation du secteur et les solutions technologiques.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:53:18Z","dateModified":"2023-07-09T08:53:21Z"}}


key: WQ8LZZYZ
data:
  {"key":"WQ8LZZYZ","version":166,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/WQ8LZZYZ","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/WQ8LZZYZ","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/MJY5YKGP","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"WQ8LZZYZ","version":166,"parentItem":"MJY5YKGP","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les auteurs proposent et constatent que les résultats mitigés des recherches antérieures concernant les antécédents de divulgation sont dus en partie au fait que la sensibilité à l'information n'a pas été prise en compte. En utilisant la théorie des perspectives pour examiner la volonté de divulguer dans un contexte de service en ligne, les auteurs proposent et constatent qu'une plus grande sensibilité des informations demandées produit des effets plus faibles des avantages de la personnalisation, mais des effets plus forts du contrôle de l'information et des préoccupations relatives à la protection de la vie privée en ligne. Les auteurs constatent également que les avantages de la personnalisation peuvent compenser les effets négatifs des demandes d'informations sensibles lorsque les préoccupations sont moindres ou que le contrôle est plus élevé, et que le risque perçu et la confiance dans l'entreprise sont des mécanismes par lesquels les antécédents de la divulgation agissent. Sur le plan théorique, cette étude suggère que les modèles de divulgation en ligne doivent inclure la sensibilité des informations en tant que modérateur. En outre, le paradoxe de la protection de la vie privée (les consommateurs expriment leurs inquiétudes mais communiquent quand même) peut résulter de l'absence de prise en compte de la sensibilité des informations, puisque les auteurs ne constatent aucun effet de l'inquiétude concernant la protection de la vie privée sur la communication globale, mais constatent l'effet négatif prédit pour les informations plus sensibles. Pour la pratique, notre recherche suggère des stratégies exploitables pour aider les spécialistes du marketing en ligne à faire correspondre les demandes d'informations aux besoins et aux préoccupations des consommateurs en offrant un meilleur contrôle et une plus grande personnalisation, en renforçant la confiance de l'entreprise et en adaptant les demandes d'informations à la situation.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:53:51Z","dateModified":"2023-07-09T08:53:53Z"}}


key: FBFHMRWM
data:
  {"key":"FBFHMRWM","version":171,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/FBFHMRWM","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/FBFHMRWM","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/MP8AV5IK","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"FBFHMRWM","version":171,"parentItem":"MP8AV5IK","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les études récentes sur la protection de la vie privée se sont concentrées sur l'échec d'une notification adéquate et du choix du consommateur en tant qu'outil permettant de répondre aux attentes des consommateurs en matière de protection de la vie privée en ligne. Toutefois, il n'y a pas eu d'examen direct de la manière dont le respect d'une notification de confidentialité est lié à la satisfaction des attentes en matière de protection de la vie privée en ligne. Cet article présente les résultats de deux études factorielles de vignettes décrivant le suivi des consommateurs en ligne, dans lesquelles les répondants ont évalué dans quelle mesure les scénarios en ligne répondaient à leurs attentes en matière de protection de la vie privée ou respectaient un avis de protection de la vie privée. Les résultats suggèrent que les personnes interrogées ont perçu l'avis de confidentialité comme offrant des protections plus importantes qu'il ne l'était en réalité. Ce qui est peut-être plus problématique, c'est que les répondants ont projeté les facteurs importants de leurs attentes en matière de protection de la vie privée sur l'avis relatif à la protection de la vie privée. En d'autres termes, les avis de confidentialité sont devenus une tabula rasa pour les attentes des utilisateurs en matière de protection de la vie privée. Les résultats de l'étude donnent des indications aux décideurs politiques et aux entreprises pour éviter les violations inutiles de la vie privée causées par une confiance excessive dans les avis de protection de la vie privée. Compte tenu de l'importance des avis de confidentialité dans la gestion de la vie privée en ligne, il conviendrait d'approfondir cette étude pour comprendre comment les consommateurs comprennent les avis et comment leur perception des avis de confidentialité correspond à leurs attentes en matière de protection de la vie privée, si tant est qu'elle y corresponde.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:56:18Z","dateModified":"2023-07-09T08:56:20Z"}}


key: QMT5GYS3
data:
  {"key":"QMT5GYS3","version":172,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/QMT5GYS3","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/QMT5GYS3","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/GU67TKG9","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"QMT5GYS3","version":172,"parentItem":"GU67TKG9","itemType":"note","note":"<div data-schema-version=\"8\"><p>Ce document présente l'état actuel des études sur la protection de la vie privée dans le domaine du marketing et des disciplines connexes. Nous examinons les perspectives théoriques et les résultats empiriques concernant la confidentialité des données et des informations, regroupés en fonction du rôle de la vie privée dans la société, de la psychologie de la vie privée et de l'économie de la vie privée. Bien qu'un sous-ensemble cohérent de thèmes de recherche permette une compréhension approfondie, les résultats théoriques et empiriques montrent que cette focalisation étroite a également limité notre vision de la vie privée à des silos de consommateurs, d'organisations, d'éthique ou de droit. En réponse, nous faisons un pas nécessaire vers l'élargissement du domaine de la vie privée au-delà de ces frontières, en mettant l'accent sur les synergies convaincantes qui recouvrent des intérêts multiples. Nous concluons en soulignant les thèmes de recherche futurs qui incarnent une approche multidimensionnelle, qui mélange les nombreuses préoccupations interconnectées qui figurent dans les questions contemporaines de protection de la vie privée dans le domaine du marketing. Étant donné que les parties prenantes internes et externes sont affectées de multiples façons, potentiellement imprévisibles, par les questions de confidentialité des données, il est essentiel et nécessaire de poursuivre les travaux dans ce domaine.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:56:37Z","dateModified":"2023-07-09T08:56:39Z"}}


key: H5D32GT4
data:
  {"key":"H5D32GT4","version":173,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/H5D32GT4","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/H5D32GT4","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/8TM4UYTN","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"H5D32GT4","version":173,"parentItem":"8TM4UYTN","itemType":"note","note":"<div data-schema-version=\"8\"><p>La technologie utilisée dans le marketing en ligne a atteint un niveau tel que la collecte, l'amélioration et l'agrégation des informations sont instantanées. Cette prolifération de technologies axées sur l'information des clients s'accompagne d'une série de questions relatives à la protection de la vie privée des clients. Cet article apporte deux contributions essentielles au débat sur la protection de la vie privée numérique. Premièrement, nous utilisons les théories de la justice pour aider à comprendre la façon dont les consommateurs conçoivent et réagissent aux problèmes de protection de la vie privée. Plus précisément, nous soutenons qu'une composante importante des préoccupations des consommateurs en matière de protection de la vie privée est liée aux jugements d'équité, qui à leur tour comprennent les deux composantes principales de la justice distributive et de la justice procédurale. Deuxièmement, nous formulons un certain nombre de prescriptions, destinées à la fois aux entreprises et aux régulateurs, fondées sur l'idée que les consommateurs réagissent aux violations perçues de la vie privée de la même manière qu'ils réagiraient à un échange inéquitable.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:55:10Z","dateModified":"2023-07-09T08:56:59Z"}}


key: P6XM53R2
data:
  {"key":"P6XM53R2","version":174,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/P6XM53R2","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/P6XM53R2","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/6MAC6I8C","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"P6XM53R2","version":174,"parentItem":"6MAC6I8C","itemType":"note","note":"<div data-schema-version=\"8\"><p>Comprendre la valeur que les individus attribuent à la protection de leurs données personnelles est d'une grande importance pour les entreprises, le droit et les politiques publiques. Nous utilisons une expérience de terrain inspirée de l'économie comportementale et de la recherche sur les décisions pour étudier les évaluations individuelles de la protection de la vie privée et nous trouvons des preuves de l'existence d'effets de dotation et d'ordre. Les individus attribuent des valeurs nettement différentes à la confidentialité de leurs données selon (1) qu'on leur demande d'évaluer le montant qu'ils accepteraient de payer pour divulguer des informations autrement privées ou le montant qu'ils accepteraient de payer pour protéger des informations autrement publiques et (2) l'ordre dans lequel ils ont examiné les différentes offres concernant leurs données. L'écart entre ces valeurs est important par rapport à celui observé dans des études comparables portant sur des biens de consommation. Les résultats mettent en évidence la sensibilité des évaluations de la protection de la vie privée à des facteurs contextuels et non normatifs.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:57:15Z","dateModified":"2023-07-09T08:57:16Z"}}


key: 329GW3U8
data:
  {"key":"329GW3U8","version":176,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/329GW3U8","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/329GW3U8","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/YZGZP52V","type":"application/json","attachmentType":"application/pdf","attachmentSize":246947}},"meta":{"creatorSummary":"Aaron Gabisch and R. Milne","parsedDate":"2014-01-07","numChildren":1},"data":{"key":"329GW3U8","version":176,"itemType":"journalArticle","title":"The impact of compensation on information ownership and privacy control","creators":[{"creatorType":"author","firstName":"Jason","lastName":"Aaron Gabisch"},{"creatorType":"author","firstName":"George","lastName":"R. Milne"}],"abstractNote":"Purpose – The question over who “owns” and controls consumer data on the internet is emerging as an important issue as individuals increasingly share more of their personal information with marketers in return for services and benefits. This paper aims to examine how compensating consumers for their personal information affects their expectations for data ownership and privacy control. Design/methodology/approach – The authors conduct two online scenario-based experiments with a sample of adult consumers. The results were analyzed using multivariate and univariate analysis of variance. Findings – The findings show that receiving compensation, especially when it is a monetary reward, reduces consumer expectations for privacy protection. These effects depend on whether the information provided to marketers is perceived to be sensitive in nature. Originality/value – While a number of privacy studies have investigated the effects of compensation on encouraging self-disclosure on the internet, there is a lack of research that examines the effect of compensation on privacy expectations. To the authors’ knowledge, this is the first paper to test empirically the construct of information ownership in the context of privacy exchanges. \nKeywords Compensation, Consumer protection, Information ownership, Internet privacy","publicationTitle":"Journal of Consumer Marketing","volume":"31","issue":"1","pages":"13-26","date":"2014-1-7","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"","language":"en","DOI":"10.1108/JCM-10-2013-0737","ISSN":"0736-3761","shortTitle":"","url":"https://www.emerald.com/insight/content/doi/10.1108/JCM-10-2013-0737/full/html","accessDate":"2023-07-09T07:38:16Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T07:38:16Z","dateModified":"2023-07-09T08:57:56Z"}}


key: 6SDLRXXT
data:
  {"key":"6SDLRXXT","version":176,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/6SDLRXXT","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/6SDLRXXT","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/329GW3U8","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"6SDLRXXT","version":176,"parentItem":"329GW3U8","itemType":"note","note":"<div data-schema-version=\"8\"><p>Objectif - La question de savoir qui \"possède\" et contrôle les données des consommateurs sur l'internet devient une question importante, car les individus partagent de plus en plus d'informations personnelles avec les spécialistes du marketing en échange de services et d'avantages. Cet article vise à examiner comment la rémunération des consommateurs pour leurs informations personnelles affecte leurs attentes en matière de propriété des données et de contrôle de la vie privée. Conception/méthodologie/approche - Les auteurs ont mené deux expériences en ligne basées sur des scénarios auprès d'un échantillon de consommateurs adultes. Les résultats ont été analysés à l'aide d'analyses de variance multivariées et univariées. Résultats - Les résultats montrent que le fait de recevoir une compensation, en particulier lorsqu'il s'agit d'une récompense monétaire, réduit les attentes des consommateurs en matière de protection de la vie privée. Ces effets dépendent du fait que les informations fournies aux spécialistes du marketing sont perçues comme étant de nature sensible. Originalité/valeur - Alors qu'un certain nombre d'études sur la protection de la vie privée ont examiné les effets de la compensation sur l'encouragement à la divulgation de soi sur Internet, il y a un manque de recherche qui examine l'effet de la compensation sur les attentes en matière de protection de la vie privée. À la connaissance des auteurs, il s'agit du premier article à tester empiriquement le concept de propriété de l'information dans le contexte des échanges sur la protection de la vie privée. </p>\n<p>Mots clés Indemnisation, protection des consommateurs, propriété de l'information, protection de la vie privée sur l'internet</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:57:57Z","dateModified":"2023-07-09T08:57:59Z"}}


key: JL6SVJTA
data:
  {"key":"JL6SVJTA","version":178,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/JL6SVJTA","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/JL6SVJTA","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/UCAK5W4D","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"JL6SVJTA","version":178,"parentItem":"UCAK5W4D","itemType":"note","note":"<div data-schema-version=\"8\"><p>Nous montrons que le Règlement général sur la protection des données (RGPD) de l'Union européenne a réduit le partage des données en ligne, mais qu'il a eu pour conséquence involontaire d'accroître la concentration du marché parmi les fournisseurs de technologies qui offrent des services d'assistance aux sites web. Nous avons recueilli des données de panel sur les fournisseurs de technologie web sélectionnés par plus de 27 000 sites web de premier plan à l'échelle internationale. La semaine suivant l'entrée en vigueur du GDPR, l'utilisation des sites web des fournisseurs de technologies web chute de 15 % pour les résidents de l'UE. Les sites web qui s'exposent à des sanctions plus lourdes en vertu du GDPR abandonnent un plus grand nombre de fournisseurs. Les sites web sont plus susceptibles d'abandonner les petits fournisseurs, ce qui augmente la concentration relative du marché des fournisseurs de 17 %. L'augmentation de la concentration est principalement due aux fournisseurs qui utilisent des données personnelles telles que les cookies, et à l'augmentation des parts relatives des fournisseurs appartenant à Facebook et à Google, mais pas aux demandes de consentement des sites web. Ces résultats suggèrent que l'augmentation de la concentration est due aux choix des fournisseurs de sites web plutôt qu'à des changements dans le comportement des utilisateurs.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T08:58:17Z","dateModified":"2023-07-09T08:58:23Z"}}


key: SN2ZNUIN
data:
  {"key":"SN2ZNUIN","version":181,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SN2ZNUIN","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SN2ZNUIN","type":"text/html"}},"meta":{"creatorSummary":"Bloom et al.","parsedDate":"1994","numChildren":0},"data":{"key":"SN2ZNUIN","version":181,"itemType":"journalArticle","title":"Avoiding Misuse of New Information Technologies: Legal and Societal Considerations","creators":[{"creatorType":"author","firstName":"Paul N.","lastName":"Bloom"},{"creatorType":"author","firstName":"George R.","lastName":"Milne"},{"creatorType":"author","firstName":"Robert","lastName":"Adler"}],"abstractNote":"A variety of new information technologies have emerged that clearly can improve the efficiency and effectiveness of marketing programs. However, the use of technologies such as computer matching or automatic order-entry systems to support marketing programs also can lead to legal and societal difficulties. The authors review the types of problems that marketers could encounter when using new information technologies. Particular attention is paid to the possibilities of being charged with (1) participating in collusive information exchanges, (2) maintaining an illegal “essential facility,” (3) storing or transmitting inaccurate and harmful information, and (4) violating the privacy rights of individuals. They offer ideas about how marketing managers and researchers can reduce the chances of facing these types of problems.","publicationTitle":"Journal of Marketing","volume":"58","issue":"1","pages":"98-110","date":"01/1994","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Marketing","language":"en","DOI":"10.1177/002224299405800108","ISSN":"0022-2429, 1547-7185","shortTitle":"Avoiding Misuse of New Information Technologies","url":"http://journals.sagepub.com/doi/10.1177/002224299405800108","accessDate":"2023-07-09T09:40:15Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T09:40:15Z","dateModified":"2023-07-09T09:40:15Z"}}


key: 5CZTSYWL
data:
  {"key":"5CZTSYWL","version":181,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/5CZTSYWL","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/5CZTSYWL","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/SN2ZNUIN","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/5CZTSYWL/file/view","title":"Avoiding Misuse of New Information Technologies Legal and Societal Considerations bloom Milne Adler 1994.pdf","length":712219}},"meta":{"numChildren":0},"data":{"key":"5CZTSYWL","version":181,"parentItem":"SN2ZNUIN","itemType":"attachment","linkMode":"imported_file","title":"Bloom et al. - 1994 - Avoiding Misuse of New Information Technologies L.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Bloom et al. - 1994 - Avoiding Misuse of New Information Technologies L.pdf","md5":"abff7c301e37f69a2f6bcc2a21446653","mtime":1688895591690,"tags":[],"relations":{},"dateAdded":"2023-07-09T09:40:08Z","dateModified":"2023-07-09T09:40:15Z"}}


key: D4C7TJM3
data:
  {"key":"D4C7TJM3","version":183,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/D4C7TJM3","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/D4C7TJM3","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/SN2ZNUIN","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"D4C7TJM3","version":183,"parentItem":"SN2ZNUIN","itemType":"note","note":"<div data-schema-version=\"8\"><p>Diverses nouvelles technologies de l'information ont vu le jour et peuvent clairement améliorer l'efficacité des programmes de marketing. Toutefois, l'utilisation de technologies telles que l'appariement informatique ou les systèmes de saisie automatique des commandes pour soutenir les programmes de marketing peut également entraîner des difficultés juridiques et sociétales. Les auteurs passent en revue les types de problèmes que les spécialistes du marketing peuvent rencontrer lorsqu'ils utilisent les nouvelles technologies de l'information. Une attention particulière est accordée Une attention particulière est accordée aux possibilités d'être accusé (1) de participer à des échanges collusoires d'informations, (2) de maintenir une \"facilité essentielle\" illégale, (3) de stocker ou de transmettre des informations inexactes et nuisibles, et (4) de violer le droit à la vie privée des individus. de la vie privée des individus. Ils proposent des idées sur la manière dont les responsables du marketing et les chercheurs peuvent réduire les risques d'être confrontés à ces types de problèmes.</p>\n<p>de faire face à ces types de problèmes.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T09:40:50Z","dateModified":"2023-07-09T09:40:52Z"}}


key: SQB2WXZ6
data:
  {"key":"SQB2WXZ6","version":186,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SQB2WXZ6","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SQB2WXZ6","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/PCFY4W4J","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/SQB2WXZ6/file/view","title":"Unraveling the Personalization Paradox The Effect of Information collection an trust buil2015 Aguirre Mahr Grewel Ruyter2015.pdf","length":1712380}},"meta":{"numChildren":0},"data":{"key":"SQB2WXZ6","version":186,"parentItem":"PCFY4W4J","itemType":"attachment","linkMode":"imported_file","title":"Aguirre et al. - 2015 - Unraveling the Personalization Paradox The Effect.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Aguirre et al. - 2015 - Unraveling the Personalization Paradox The Effect.pdf","md5":"6c9bf6a609e00bf531fef34845a9735d","mtime":1630744214000,"tags":[],"relations":{},"dateAdded":"2023-07-09T10:08:11Z","dateModified":"2023-07-09T10:08:18Z"}}


key: PCFY4W4J
data:
  {"key":"PCFY4W4J","version":189,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/PCFY4W4J","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/PCFY4W4J","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/SQB2WXZ6","type":"application/json","attachmentType":"application/pdf","attachmentSize":1712380}},"meta":{"creatorSummary":"Aguirre et al.","parsedDate":"2015","numChildren":2},"data":{"key":"PCFY4W4J","version":189,"itemType":"journalArticle","title":"Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness","creators":[{"creatorType":"author","firstName":"Elizabeth","lastName":"Aguirre"},{"creatorType":"author","firstName":"Dominik","lastName":"Mahr"},{"creatorType":"author","firstName":"Dhruv","lastName":"Grewal"},{"creatorType":"author","firstName":"Ko","lastName":"De Ruyter"},{"creatorType":"author","firstName":"Martin","lastName":"Wetzels"}],"abstractNote":"Retailers gather data about customers’ online behavior to develop personalized service offers. Greater personalization typically increases service relevance and customer adoption, but paradoxically, it also may increase customers’ sense of vulnerability and lower adoption rates. To demonstrate this contradiction, an exploratory ﬁeld study on Facebook and secondary data about a personalized advertising campaign indicate sharp drops in click-through rates when customers realize their personal information has been collected without their consent. To investigate the personalization paradox, this study uses three experiments that conﬁrm a ﬁrm’s strategy for collecting information from social media websites is a crucial determinant of how customers react to online personalized advertising. When ﬁrms engage in overt information collection, participants exhibit greater clickthrough intentions in response to more personalized advertisements, in contrast with their reactions when ﬁrms collect information covertly. This effect reﬂects the feelings of vulnerability that consumers experience when ﬁrms undertake covert information collection strategies. Trust-building marketing strategies that transfer trust from another website or signal trust with informational cues can offset this negative effect. These studies help unravel the personalization paradox by explicating the role of information collection and its impact on vulnerability and click-through rates.  \nKeywords: Personalization paradox; Information collection; Trust-building strategies; Vulnerability; Psychological ownership","publicationTitle":"Journal of Retailing","volume":"91","issue":"1","pages":"34-49","date":"03/2015","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Retailing","language":"en","DOI":"10.1016/j.jretai.2014.09.005","ISSN":"00224359","shortTitle":"Unraveling the Personalization Paradox","url":"https://linkinghub.elsevier.com/retrieve/pii/S0022435914000669","accessDate":"2023-07-09T10:08:18Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T10:08:18Z","dateModified":"2023-07-09T10:09:45Z"}}


key: FAGNZR9S
data:
  {"key":"FAGNZR9S","version":190,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/FAGNZR9S","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/FAGNZR9S","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/PCFY4W4J","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"FAGNZR9S","version":190,"parentItem":"PCFY4W4J","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les détaillants recueillent des données sur le comportement en ligne des clients afin de mettre au point des offres de service personnalisées. Une plus grande personnalisation augmente généralement la pertinence des services et l'adoption par les clients, mais paradoxalement, elle peut aussi accroître le sentiment de vulnérabilité des clients et réduire les taux d'adoption. Pour démontrer cette contradiction, une étude exploratoire de terrain sur Facebook et des données secondaires sur une campagne publicitaire personnalisée indiquent une chute brutale des taux de clics lorsque les clients se rendent compte que leurs informations personnelles ont été collectées sans leur consentement. Pour étudier le paradoxe de la personnalisation, cette étude s'appuie sur trois expériences qui conﬁrment que la stratégie d'un ﬁrm pour collecter des informations sur les sites de médias sociaux est un facteur déterminant de la façon dont les clients réagissent à la publicité personnalisée en ligne. Lorsque les ﬁrmes collectent ouvertement des informations, les participants ont davantage l'intention de cliquer sur des publicités plus personnalisées, contrairement à leurs réactions lorsque les ﬁrmes collectent des informations de manière cachée. Cet effet reflète le sentiment de vulnérabilité qu'éprouvent les consommateurs lorsque les ﬁrms adoptent des stratégies de collecte d'informations secrètes. Les stratégies de marketing visant à renforcer la confiance, qui transfèrent la confiance d'un autre site web ou signalent la confiance par des indices informationnels, peuvent compenser cet effet négatif. Ces études contribuent à élucider le paradoxe de la personnalisation en expliquant le rôle de la collecte d'informations et son impact sur la vulnérabilité et les taux de clics. &nbsp;Mots-clés : Paradoxe de la personnalisation ; Collecte d'informations ; Stratégies de construction de la confiance ; Vulnérabilité ; Propriété psychologique</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T10:08:47Z","dateModified":"2023-07-09T10:09:50Z"}}


key: 88ZZX54N
data:
  {"key":"88ZZX54N","version":"193","library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/88ZZX54N","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/88ZZX54N","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/QNTH2MSV","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"88ZZX54N","version":"193","parentItem":"QNTH2MSV","itemType":"attachment","linkMode":"imported_file","title":"Bleier et Eisenbeiss - 2015 - The Importance of Trust for Personalized Online Ad.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Bleier et Eisenbeiss - 2015 - The Importance of Trust for Personalized Online Ad.pdf","md5":"5cf3f875f5ef0c3283768eaf0cc881a0","mtime":1688897531000,"tags":[],"relations":{},"dateAdded":"2023-07-09T10:12:04Z","dateModified":"2023-07-09T10:12:11Z"}}


key: QNTH2MSV
data:
  {"key":"QNTH2MSV","version":195,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/QNTH2MSV","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/QNTH2MSV","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/88ZZX54N","type":"application/json","attachmentType":"application/pdf","attachmentSize":1960064}},"meta":{"creatorSummary":"Bleier and Eisenbeiss","parsedDate":"2015","numChildren":1},"data":{"key":"QNTH2MSV","version":195,"itemType":"journalArticle","title":"The Importance of Trust for Personalized Online Advertising","creators":[{"creatorType":"author","firstName":"Alexander","lastName":"Bleier"},{"creatorType":"author","firstName":"Maik","lastName":"Eisenbeiss"}],"abstractNote":"With the amount of online advertising on a steady rise, generic ads noticeably lose effectiveness. In order to break through the clutter, retailers employ a method called retargeting to tailor their advertisements to individual consumers based on inferred interests and preferences. However, while personalization should generally make ads more appealing, the authors use ﬁeld data to show that the effectiveness of retargeting considerably hinges on consumers’ trust in a respective retailer. To uncover the underlying mechanisms of this phenomenon, they investigate how trust moderates the impact of ad personalization on consumers’ internal and external responses in the lab. They propose a two-dimensional conceptualization of ad personalization: First, a banner’s personalization depth deﬁnes how closely the ad reﬂects a consumer’s interests. Second, its personalization breadth determines how completely the banner reﬂects these interests. The lab results show that more trusted retailers can increase the perceived usefulness of their ads through a combination of high depth and narrow breadth of personalization without eliciting increased reactance or privacy concerns. On the other hand, for less trusted retailers, banners with higher depth are not perceived more useful, but instead trigger increased reactance and privacy concerns, regardless of their personalization breadth. These effects directly translate into consumers’ click-through intentions so that retailers should adjust their personalization strategies accordingly in order to increase the effectiveness of their online advertising. \nKeywords: Retargeting; Online advertising; Personalization; Trust; Privacy; Reactance","publicationTitle":"Journal of Retailing","volume":"91","issue":"3","pages":"390-409","date":"09/2015","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Retailing","language":"en","DOI":"10.1016/j.jretai.2015.04.001","ISSN":"00224359","shortTitle":"","url":"https://linkinghub.elsevier.com/retrieve/pii/S0022435915000263","accessDate":"2023-07-09T10:12:11Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T10:12:11Z","dateModified":"2023-07-09T10:15:47Z"}}


key: WHHWTHUY
data:
  {"key":"WHHWTHUY","version":196,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/WHHWTHUY","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/WHHWTHUY","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/QNTH2MSV","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"WHHWTHUY","version":196,"parentItem":"QNTH2MSV","itemType":"note","note":"<div data-schema-version=\"8\"><p>Avec l'augmentation constante du nombre de publicités en ligne, les annonces génériques perdent sensiblement de leur efficacité. Afin de se démarquer, les détaillants emploient une méthode appelée \"reciblage\" pour adapter leurs publicités aux consommateurs individuels sur la base de leurs intérêts et de leurs préférences. Cependant, alors que la personnalisation devrait généralement rendre les publicités plus attrayantes, les auteurs utilisent des données de terrain pour montrer que l'efficacité du reciblage dépend considérablement de la confiance que les consommateurs accordent à un détaillant donné. Pour découvrir les mécanismes sous-jacents de ce phénomène, ils étudient en laboratoire comment la confiance modère l'impact de la personnalisation des publicités sur les réponses internes et externes des consommateurs. Ils proposent une conceptualisation bidimensionnelle de la personnalisation des publicités : Premièrement, la profondeur de la personnalisation d'une bannière détermine à quel point la publicité correspond aux intérêts du consommateur. Deuxièmement, l'étendue de la personnalisation détermine dans quelle mesure la bannière reflète ces intérêts. Les résultats du laboratoire montrent que les détaillants les plus fiables peuvent accroître l'utilité perçue de leurs publicités en combinant une personnalisation approfondie et une personnalisation étroite sans susciter de réactions ou de préoccupations en matière de protection de la vie privée. En revanche, pour les détaillants moins fiables, les bannières plus détaillées ne sont pas perçues comme plus utiles, mais suscitent au contraire une réaction accrue et des inquiétudes quant au respect de la vie privée, quelle que soit l'étendue de la personnalisation. Ces effets se traduisent directement dans les intentions de clics des consommateurs, de sorte que les détaillants devraient adapter leurs stratégies de personnalisation en conséquence afin d'accroître l'efficacité de leur publicité en ligne. </p>\n<p>Mots-clés : Retargeting ; Publicité en ligne ; Personnalisation ; Confiance ; Vie privée ; Réaction</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T10:15:50Z","dateModified":"2023-07-09T10:15:52Z"}}


key: 2IKV93QA
data:
  {"key":"2IKV93QA","version":199,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/2IKV93QA","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/2IKV93QA","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/9RNTIGPG","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/2IKV93QA/file/view","title":"Personalized Online Advertising Effectiveness The interplay of what when and where Bleier Eisenbeiss 2015.pdf","length":370907}},"meta":{"numChildren":0},"data":{"key":"2IKV93QA","version":199,"parentItem":"9RNTIGPG","itemType":"attachment","linkMode":"imported_file","title":"Bleier et Eisenbeiss - 2015 - Personalized Online Advertising Effectiveness The.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Bleier et Eisenbeiss - 2015 - Personalized Online Advertising Effectiveness The.pdf","md5":"20308c0578a68cc66f2fcb9ff48031d9","mtime":1688898275503,"tags":[],"relations":{},"dateAdded":"2023-07-09T10:25:04Z","dateModified":"2023-07-09T10:25:12Z"}}


key: 9RNTIGPG
data:
  {"key":"9RNTIGPG","version":201,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/9RNTIGPG","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/9RNTIGPG","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/2IKV93QA","type":"application/json","attachmentType":"application/pdf","attachmentSize":370907}},"meta":{"creatorSummary":"Bleier and Eisenbeiss","parsedDate":"2015","numChildren":1},"data":{"key":"9RNTIGPG","version":201,"itemType":"journalArticle","title":"Personalized Online Advertising Effectiveness: The Interplay of What, When, and Where","creators":[{"creatorType":"author","firstName":"Alexander","lastName":"Bleier"},{"creatorType":"author","firstName":"Maik","lastName":"Eisenbeiss"}],"abstractNote":"Firms track consumers’ shopping behaviors in their online stores to provide individually personalized banners through a method called retargeting. We use data from two large-scale field experiments and two lab experiments to show that, although personalization can substantially enhance banner effectiveness, its impact hinges on its interplay with timing and placement factors. First, personalization increases click-through especially at an early information state of the purchase decision process. Here, banners with a high degree of content personalization (DCP) are most effective when a consumer has just visited the advertiser’s online store, but quickly lose effectiveness as time passes since that last visit. We call this phenomenon overpersonalization. Medium DCP banners, on the other hand, are initially less effective, but more persistent, so that they outperform high DCP banners over time. Second, personalization increases click-through irrespective of whether banners appear on motive congruent or incongruent display websites. In terms of view-through, however, personalization increases ad effectiveness only on motive congruent websites, but decreases it on incongruent websites. We demonstrate in the lab how perceptions of ad informativeness and intrusiveness drive these results depending on consumers’ experiential or goal-directed Web browsing modes. \nKeywords: retargeting; online advertising; personalization; advertising effectiveness","publicationTitle":"Marketing Science","volume":"34","issue":"5","pages":"669-688","date":"09/2015","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Marketing Science","language":"en","DOI":"10.1287/mksc.2015.0930","ISSN":"0732-2399, 1526-548X","shortTitle":"Personalized Online Advertising Effectiveness","url":"https://pubsonline.informs.org/doi/10.1287/mksc.2015.0930","accessDate":"2023-07-09T10:25:11Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T10:25:11Z","dateModified":"2023-07-09T10:25:26Z"}}


key: X3QJ9V3H
data:
  {"key":"X3QJ9V3H","version":202,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/X3QJ9V3H","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/X3QJ9V3H","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/9RNTIGPG","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"X3QJ9V3H","version":202,"parentItem":"9RNTIGPG","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les entreprises suivent les comportements d'achat des consommateurs dans leurs boutiques en ligne afin de fournir des bannières personnalisées par le biais d'une méthode appelée \"reciblage\". Nous utilisons les données de deux expériences de terrain à grande échelle et de deux expériences en laboratoire pour montrer que, bien que la personnalisation puisse considérablement améliorer l'efficacité des bannières, son impact dépend de son interaction avec les facteurs de timing et de placement. Tout d'abord, la personnalisation augmente le nombre de clics, en particulier à un stade d'information précoce du processus de décision d'achat. Dans ce cas, les bannières présentant un degré élevé de personnalisation du contenu (DCP) sont plus efficaces lorsqu'un consommateur vient de visiter la boutique en ligne de l'annonceur, mais perdent rapidement de leur efficacité au fur et à mesure que le temps s'écoule depuis cette dernière visite. Nous appelons ce phénomène la surpersonnalisation. Les bannières à DCP moyen, en revanche, sont initialement moins efficaces, mais plus persistantes, de sorte qu'elles surpassent les bannières à DCP élevé au fil du temps. Deuxièmement, la personnalisation augmente le nombre de clics, que les bannières apparaissent sur des sites Web à motifs congruents ou incongrus. En revanche, en termes de visualisation, la personnalisation n'augmente l'efficacité des publicités que sur les sites à motifs congruents, mais la diminue sur les sites à motifs incongrus. Nous démontrons en laboratoire comment les perceptions de l'informativité et de l'intrusivité des publicités influencent ces résultats en fonction des modes de navigation des consommateurs sur le Web, qu'ils soient expérientiels ou orientés vers un objectif. </p>\n<p>Mots-clés : reciblage ; publicité en ligne ; personnalisation ; efficacité publicitaire</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T10:25:53Z","dateModified":"2023-07-09T10:25:55Z"}}


key: 2YY5FZZC
data:
  {"key":"2YY5FZZC","version":205,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/2YY5FZZC","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/2YY5FZZC","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/3WRYRDK2","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/2YY5FZZC/file/view","title":"Casadesus-Masanell et Hervas-Drane - 2015 - Competing with Privacy.pdf","length":390414}},"meta":{"numChildren":0},"data":{"key":"2YY5FZZC","version":205,"parentItem":"3WRYRDK2","itemType":"attachment","linkMode":"imported_file","title":"Casadesus-Masanell et Hervas-Drane - 2015 - Competing with Privacy.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Casadesus-Masanell et Hervas-Drane - 2015 - Competing with Privacy.pdf","md5":"2b63a0ba1964d28c0f9e9d3ea3a95035","mtime":1688898571281,"tags":[],"relations":{},"dateAdded":"2023-07-09T10:29:25Z","dateModified":"2023-07-09T10:29:31Z"}}


key: 3WRYRDK2
data:
  {"key":"3WRYRDK2","version":207,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/3WRYRDK2","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/3WRYRDK2","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/2YY5FZZC","type":"application/json","attachmentType":"application/pdf","attachmentSize":390414}},"meta":{"creatorSummary":"Casadesus-Masanell and Hervas-Drane","parsedDate":"2015","numChildren":1},"data":{"key":"3WRYRDK2","version":207,"itemType":"journalArticle","title":"Competing with Privacy","creators":[{"creatorType":"author","firstName":"Ramon","lastName":"Casadesus-Masanell"},{"creatorType":"author","firstName":"Andres","lastName":"Hervas-Drane"}],"abstractNote":"We analyze the implications of consumer privacy for competition in the marketplace. Firms compete for\nconsumer information and derive revenues both from consumer purchases as well as from disclosing\nconsumer information in a secondary market. Consumers choose which firm to patronize and how much personal\ninformation to provide it with. We show that firms maximize profits by focusing on a single revenue source and\ncompeting at the extensive rather than the intensive margin, outperforming competitors by attracting a larger\ncustomer base. We also show that competition drives the provision of services with a low level of consumer\ninformation disclosure (high level of privacy), but higher competition intensity in the marketplace need not\nimprove privacy when consumers exhibit low willingness to pay. Our findings are relevant to the business models\nof Internet firms and contribute to inform the regulatory debate on consumer privacy.\nKeywords: information acquisition; information disclosure; online privacy; privacy regulation","publicationTitle":"Management Science","volume":"61","issue":"1","pages":"229-246","date":"01/2015","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Management Science","language":"en","DOI":"10.1287/mnsc.2014.2023","ISSN":"0025-1909, 1526-5501","shortTitle":"","url":"https://pubsonline.informs.org/doi/10.1287/mnsc.2014.2023","accessDate":"2023-07-09T10:29:31Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T10:29:31Z","dateModified":"2023-07-09T10:29:42Z"}}


key: T46GY89G
data:
  {"key":"T46GY89G","version":208,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/T46GY89G","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/T46GY89G","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/3WRYRDK2","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"T46GY89G","version":208,"parentItem":"3WRYRDK2","itemType":"note","note":"<div data-schema-version=\"8\"><p>Nous analysons les implications de la protection de la vie privée des consommateurs pour la concurrence sur le marché. Les entreprises sont en concurrence pour</p>\n<p>les informations sur les consommateurs et tirent des revenus à la fois des achats des consommateurs et de la divulgation d'informations sur les consommateurs sur un marché secondaire.</p>\n<p>sur un marché secondaire. Les consommateurs choisissent l'entreprise qu'ils vont fréquenter et la quantité d'informations personnelles qu'ils vont lui fournir.</p>\n<p>personnelles à lui fournir. Nous montrons que les entreprises maximisent leurs profits en se concentrant sur une seule source de revenus et en se livrant à une concurrence extensive plutôt qu'extensive.</p>\n<p>sur la marge extensive plutôt que sur la marge intensive, surpassant leurs concurrents en attirant une plus grande</p>\n<p>clientèle. Nous montrons également que la concurrence favorise la fourniture de services avec un faible niveau de divulgation d'informations aux consommateurs (haut niveau de confidentialité).</p>\n<p>d'information des consommateurs (niveau élevé de protection de la vie privée).</p>\n<p>de la concurrence sur le marché n'améliore pas nécessairement la protection de la vie privée lorsque les consommateurs font preuve d'une faible volonté de payer. Nos conclusions sont pertinentes pour les modèles d'entreprise</p>\n<p>des entreprises Internet et contribuent à alimenter le débat réglementaire sur la protection de la vie privée des consommateurs.</p>\n<p>Mots clés : acquisition d'informations ; divulgation d'informations ; protection de la vie privée en ligne ; réglementation en matière de protection de la vie privée</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T10:29:45Z","dateModified":"2023-07-09T10:29:46Z"}}


key: IRL2LJJU
data:
  {"key":"IRL2LJJU","version":211,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/IRL2LJJU","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/IRL2LJJU","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/EVEJVULU","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/IRL2LJJU/file/view","title":"Sen et Borle - 2015 - Estimating the Contextual Risk of Data Breach An .pdf","length":681929}},"meta":{"numChildren":0},"data":{"key":"IRL2LJJU","version":211,"parentItem":"EVEJVULU","itemType":"attachment","linkMode":"imported_file","title":"Sen et Borle - 2015 - Estimating the Contextual Risk of Data Breach An .pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Sen et Borle - 2015 - Estimating the Contextual Risk of Data Breach An .pdf","md5":"45b8482e469baf809f61562cd7a0d799","mtime":1688901749921,"tags":[],"relations":{},"dateAdded":"2023-07-09T11:22:22Z","dateModified":"2023-07-09T11:22:29Z"}}


key: EVEJVULU
data:
  {"key":"EVEJVULU","version":213,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/EVEJVULU","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/EVEJVULU","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/IRL2LJJU","type":"application/json","attachmentType":"application/pdf","attachmentSize":681929}},"meta":{"creatorSummary":"Sen and Borle","parsedDate":"2015-04-03","numChildren":1},"data":{"key":"EVEJVULU","version":213,"itemType":"journalArticle","title":"Estimating the Contextual Risk of Data Breach: An Empirical Approach","creators":[{"creatorType":"author","firstName":"Ravi","lastName":"Sen"},{"creatorType":"author","firstName":"Sharad","lastName":"Borle"}],"abstractNote":"Data breach incidents are on the rise, and have resulted in severe financial and legal implications for the affected organizations. We apply the opportunity theory of crime, the institutional anomie theory, and institutional theory to identify factors that could increase or decrease the contextual risk of data breach. We investigate the risk of data breach in the context of an organization’s physical location, its primary industry, and the type of data breach that it may have suffered in the past. Given the location of an organization, the study finds support for application of the opportunity theory of crime and the institutional anomie theory in estimating the risk of data breach incidents within a state. In the context of the primary industry in which an organization operates, we find support for the institutional theory and the opportunity theory of crime in estimating risk of data breach incidents within an industry. Interestingly though, support for the opportunity theory of crime is partial. We find that investment in information technology (IT) security corresponds to a higher risk of data breach incidents within both a state and an industry, a result contrary to the one predicted by the opportunity theory of crime. A possible explanation for the contradiction is that investments in IT security are not being spent on the right kind of data security controls, a fact supported by evidence from the industry. The work has theoretical and practical implications. Theories from criminology are used to identify the risk factors of data breach incidents and the magnitude of their impact on the risk of data breach. Insights from the study can help IT security practitioners to assess the risk environment of their firm (in terms of data breaches) based on the firm’s location, its industry sector, and the kind of breaches that the firm may typically be prone to. \nKEY WORDS AND PHRASES: computer crime, computer security, data breach, data theft,\ninformation security, IT security risks.","publicationTitle":"Journal of Management Information Systems","volume":"32","issue":"2","pages":"314-341","date":"2015-04-03","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Management Information Systems","language":"en","DOI":"10.1080/07421222.2015.1063315","ISSN":"0742-1222, 1557-928X","shortTitle":"Estimating the Contextual Risk of Data Breach","url":"http://www.tandfonline.com/doi/full/10.1080/07421222.2015.1063315","accessDate":"2023-07-09T11:22:28Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T11:22:28Z","dateModified":"2023-07-09T11:23:01Z"}}


key: IJ6UZM5A
data:
  {"key":"IJ6UZM5A","version":213,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/IJ6UZM5A","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/IJ6UZM5A","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/EVEJVULU","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"IJ6UZM5A","version":213,"parentItem":"EVEJVULU","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les violations de données sont de plus en plus fréquentes et ont entraîné de graves conséquences financières et juridiques pour les organisations concernées. Nous appliquons la théorie de l'opportunité du crime, la théorie de l'anomie institutionnelle et la théorie institutionnelle pour identifier les facteurs qui pourraient augmenter ou diminuer le risque contextuel de violation de données. Nous étudions le risque de violation de données dans le contexte de l'emplacement physique d'une organisation, de son secteur d'activité principal et du type de violation de données qu'elle a pu subir dans le passé. Compte tenu de l'emplacement d'une organisation, l'étude soutient l'application de la théorie de l'opportunité criminelle et de la théorie de l'anomie institutionnelle dans l'estimation du risque d'incidents de violation de données au sein d'un État. Dans le contexte du secteur d'activité principal d'une organisation, nous constatons que la théorie institutionnelle et la théorie de l'opportunité de la criminalité peuvent être utilisées pour estimer le risque d'incidents liés à une violation de données dans un secteur d'activité. Il est toutefois intéressant de noter que la théorie de l'opportunité de la criminalité n'est que partiellement étayée. Nous constatons que l'investissement dans la sécurité des technologies de l'information (TI) correspond à un risque plus élevé d'incidents de violation de données au sein d'un État et d'un secteur, un résultat contraire à celui prédit par la théorie de l'opportunité de la criminalité. Cette contradiction peut s'expliquer par le fait que les investissements dans la sécurité des technologies de l'information ne sont pas consacrés au bon type de contrôle de la sécurité des données, ce qui est confirmé par des données provenant de l'industrie. Ce travail a des implications théoriques et pratiques. Les théories de la criminologie sont utilisées pour identifier les facteurs de risque des incidents de violation de données et l'ampleur de leur impact sur le risque de violation de données. Les conclusions de l'étude peuvent aider les praticiens de la sécurité informatique à évaluer l'environnement de risque de leur entreprise (en termes de violations de données) en fonction de l'emplacement de l'entreprise, de son secteur d'activité et du type de violations auxquelles l'entreprise est généralement sujette. </p>\n<p>MOTS ET PHRASES CLÉS : criminalité informatique, sécurité informatique, violation de données, vol de données,</p>\n<p>sécurité de l'information, risques de sécurité informatique.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T11:23:04Z","dateModified":"2023-07-09T11:23:06Z"}}


key: AS3H7XNR
data:
  {"key":"AS3H7XNR","version":216,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/AS3H7XNR","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/AS3H7XNR","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/2ANK5JX4","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/AS3H7XNR/file/view","title":"Coping with information requests in marketing exchanges an examination of prepost affective control and behavioral coping norberg Horne 2013.pdf","length":271533}},"meta":{"numChildren":0},"data":{"key":"AS3H7XNR","version":216,"parentItem":"2ANK5JX4","itemType":"attachment","linkMode":"imported_file","title":"Norberg et Horne - 2014 - Coping with information requests in marketing exch.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Norberg et Horne - 2014 - Coping with information requests in marketing exch.pdf","md5":"04996668f398cc29841eebd7191ff013","mtime":1688902012534,"tags":[],"relations":{},"dateAdded":"2023-07-09T11:27:18Z","dateModified":"2023-07-09T11:27:25Z"}}


key: I82GCW6Y
data:
  {"key":"I82GCW6Y","version":219,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/I82GCW6Y","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/I82GCW6Y","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/2ANK5JX4","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"I82GCW6Y","version":219,"parentItem":"2ANK5JX4","itemType":"note","note":"<div data-schema-version=\"8\"><p>Cet article examine les comportements des consommateurs en matière de divulgation d'informations personnelles et la manière dont ils réagissent émotionnellement et comportementalement aux demandes de données personnelles. Nous montrons à travers deux expériences que les émotions ressenties par les individus face aux demandes d'informations changent en fonction de la stratégie de divulgation choisie. Nous démontrons également que les individus s'appuient sur la falsification pour faire face aux demandes d'informations personnelles et que la falsification influence les perceptions de contrôle de la divulgation avant et après la divulgation. Les implications pour les spécialistes du marketing sont discutées. </p>\n<p>Mots clés Adaptation . Contrôle . Divulgation d'informations</p>\n<p>consommateurs . Falsification .</p>\n<p></p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T11:27:48Z","dateModified":"2023-07-09T11:27:50Z"}}


key: DY7V6YMU
data:
  {"key":"DY7V6YMU","version":222,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/DY7V6YMU","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/DY7V6YMU","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/95FEU6TM","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/DY7V6YMU/file/view","title":"Legal and ethcial challenges of online behavioral targeting in advertising Aalberts nill 2014.pdf","length":158250}},"meta":{"numChildren":0},"data":{"key":"DY7V6YMU","version":222,"parentItem":"95FEU6TM","itemType":"attachment","linkMode":"imported_file","title":"Nill et Aalberts - 2014 - Legal and Ethical Challenges of Online Behavioral .pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Nill et Aalberts - 2014 - Legal and Ethical Challenges of Online Behavioral .pdf","md5":"e7eb9525398900e11eee9b32a7766a6b","mtime":1632118504960,"tags":[],"relations":{},"dateAdded":"2023-07-09T11:33:35Z","dateModified":"2023-07-09T11:33:43Z"}}


key: SZQGE7JL
data:
  {"key":"SZQGE7JL","version":224,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SZQGE7JL","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SZQGE7JL","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/95FEU6TM","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"SZQGE7JL","version":224,"parentItem":"95FEU6TM","itemType":"note","note":"<div data-schema-version=\"8\"><p>Le ciblage comportemental en ligne (OBT), qui consiste à suivre les activités en ligne d'un consommateur afin d'en dresser le profil comportemental, est une technique en plein essor qui permet aux annonceurs de diffuser des messages pertinents. Le ciblage comportemental en ligne (OBT), qui consiste à suivre les activités en ligne d'un consommateur afin de dresser son profil comportemental, est une technique en plein essor qui permet aux annonceurs de diffuser des messages pertinents. Si l'OBT présente de nombreux avantages pour les acheteurs comme pour les annonceurs, cette pratique a le potentiel technologique de violer les droits des consommateurs, la pratique a le potentiel technologique de violer le droit à la vie privée des consommateurs dans une mesure dangereuse et sans précédent. dangereuse et sans précédent. Pourtant, l'OBT est mal comprise par la plupart des consommateurs, elle est souvent non transparente et trompeuse et, dans de nombreux cas, elle ne permet pas d'atteindre les objectifs fixés.</p>\n<p>et trompeuse et, dans de nombreux cas, n'offre même pas une possibilité raisonnable de se désengager. En raison de la relative nouveauté de l En raison de la relative nouveauté de l'OBT, il existe peu de lois, de réglementations et de politiques, ainsi que d'analyses éthiques approfondies de cette pratique. de cette pratique. Les actions de la Commission fédérale du commerce (FTC) constituent toutefois une exception notable. Dans une série de rapports, en particulier depuis 2009, l'agence a engagé un dialogue avec diverses parties prenantes sur l'OBT et les dangers qu'elle représente. parties prenantes sur l'OBT et les dangers qu'il représente pour les consommateurs. Ses efforts ont également porté sur l'application de la loi. des activités d'application de la loi. Dans le contexte de ces développements, notre article présente l'évolution</p>\n<p>de l'environnement juridique au sens large, y compris une analyse éthique des efforts de la FTC. Notre objectif Notre objectif est d'éclairer la question d'un point de vue normatif et d'aider les annonceurs en ligne ainsi que les régulateurs à la recherche de lignes directrices et de politiques sur la façon dont ils peuvent utiliser la publicité en ligne. régulateurs à la recherche de lignes directrices et de politiques sur la manière d'utiliser l'OBT de manière responsable.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T11:34:15Z","dateModified":"2023-07-09T11:34:25Z"}}


key: 95FEU6TM
data:
  {"key":"95FEU6TM","version":225,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/95FEU6TM","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/95FEU6TM","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/DY7V6YMU","type":"application/json","attachmentType":"application/pdf","attachmentSize":158250}},"meta":{"creatorSummary":"Nill and Aalberts","parsedDate":"2014-07-03","numChildren":2},"data":{"key":"95FEU6TM","version":225,"itemType":"journalArticle","title":"Legal and Ethical Challenges of Online Behavioral Targeting in Advertising","creators":[{"creatorType":"author","firstName":"Alexander","lastName":"Nill"},{"creatorType":"author","firstName":"Robert J.","lastName":"Aalberts"}],"abstractNote":"Online behavioral targeting (OBT), the tracking of a consumer’s online activities in order to develop a behavioral profile of the consumer, is a rapidly growing technique that enables advertisers to deliver relevant messages. While OBT provides many advantages to shoppers and advertisers alike, the practice has the technological potential to violate consumers’ privacy rights to a dangerous and unprecedented degree. Still, OBT is poorly understood by most consumers, is often nontransparent\nand deceptive, and in many cases does not even provide a reasonable chance to opt out. Due to OBT’s relative newness, few laws, regulations, and policies, as well as in-depth ethical analyses of the practice, exist. Actions by the Federal Trade Commission (FTC), however, provide a notable exception. In a series of reports, in particular since 2009, the agency has engaged in dialogs with various stakeholders about OBT and the dangers it poses to consumers. Its efforts have also included legal enforcement activities. Within the context of these developments our article presents the evolution\nof the broader legal environment, including an ethical analysis of the FTC’s efforts. Our objective is to shed light on the issue from a normative perspective and to assist online advertisers as well as regulators searching for guidelines and policies on how to use OBT in a responsible manner.","publicationTitle":"Journal of Current Issues & Research in Advertising","volume":"35","issue":"2","pages":"126-146","date":"2014-07-03","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Current Issues & Research in Advertising","language":"en","DOI":"10.1080/10641734.2014.899529","ISSN":"1064-1734, 2164-7313","shortTitle":"","url":"http://www.tandfonline.com/doi/abs/10.1080/10641734.2014.899529","accessDate":"2023-07-09T11:33:42Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T11:33:42Z","dateModified":"2023-07-09T11:34:46Z"}}


key: FCLKB5CY
data:
  {"key":"FCLKB5CY","version":229,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/FCLKB5CY","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/FCLKB5CY","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/76QUJLXU","type":"application/json","attachmentType":"application/pdf","attachmentSize":619471}},"meta":{"creatorSummary":"Romanosky et al.","parsedDate":"2014","numChildren":1},"data":{"key":"FCLKB5CY","version":229,"itemType":"journalArticle","title":"Empirical Analysis of Data Breach Litigation: Empirical Analysis of Data Breach Litigation","creators":[{"creatorType":"author","firstName":"Sasha","lastName":"Romanosky"},{"creatorType":"author","firstName":"David","lastName":"Hoffman"},{"creatorType":"author","firstName":"Alessandro","lastName":"Acquisti"}],"abstractNote":"In recent years, many lawsuits have been filed by individuals seeking legal redress for harms\ncaused by the loss or theft of their personal information. However, very little is known about\nthe drivers, mechanics, and outcomes of those lawsuits, making it difficult to assess the\neffectiveness of litigation at balancing organizations’ usage of personal data with individual\nprivacy rights. Using a unique and manually collected database, we analyze court dockets for\nmore than 230 federal data breach lawsuits from 2000 to 2010. We investigate two questions:\nWhich data breaches are being litigated? and Which data breach lawsuits are settling? Our\nresults suggest that the odds of a firm being sued are 3.5 times greater when individuals\nsuffer financial harm, but 6 times lower when the firm provides free credit monitoring.\nMoreover, defendants settle 30 percent more often when plaintiffs allege financial loss, or\nwhen faced with a certified class action suit. By providing the first comprehensive empirical\nanalysis of data breach litigation, our findings offer insight into the debate over privacy\nlitigation versus privacy regulation.","publicationTitle":"Journal of Empirical Legal Studies","volume":"11","issue":"1","pages":"74-104","date":"03/2014","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Empirical Legal Studies","language":"en","DOI":"10.1111/jels.12035","ISSN":"17401453","shortTitle":"Empirical Analysis of Data Breach Litigation","url":"https://onlinelibrary.wiley.com/doi/10.1111/jels.12035","accessDate":"2023-07-09T11:40:15Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T11:40:15Z","dateModified":"2023-07-09T11:40:21Z"}}


key: 76QUJLXU
data:
  {"key":"76QUJLXU","version":228,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/76QUJLXU","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/76QUJLXU","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/FCLKB5CY","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/76QUJLXU/file/view","title":"Empirical Analysis of data breach Litigation Romanosky Hoffman Acquisti 2014.pdf","length":619471}},"meta":{"numChildren":0},"data":{"key":"76QUJLXU","version":228,"parentItem":"FCLKB5CY","itemType":"attachment","linkMode":"imported_file","title":"Romanosky et al. - 2014 - Empirical Analysis of Data Breach Litigation Empi.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Romanosky et al. - 2014 - Empirical Analysis of Data Breach Litigation Empi.pdf","md5":"d3d151e70436d6d901061287dc4d206d","mtime":1688902788204,"tags":[],"relations":{},"dateAdded":"2023-07-09T11:40:08Z","dateModified":"2023-07-09T11:40:16Z"}}


key: X5CYCVRU
data:
  {"key":"X5CYCVRU","version":231,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/X5CYCVRU","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/X5CYCVRU","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/FCLKB5CY","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"X5CYCVRU","version":231,"parentItem":"FCLKB5CY","itemType":"note","note":"<div data-schema-version=\"8\"><p>Ces dernières années, de nombreux procès ont été intentés par des personnes cherchant à obtenir réparation pour les préjudices causés par la perte ou le vol de leurs informations personnelles. Cependant, on sait très peu de choses sur les moteurs, les mécanismes et les résultats de ces actions en justice, ce qui rend difficile l'évaluation de l'efficacité des actions en justice pour trouver un équilibre entre l'utilisation des données personnelles par les organisations et le droit à la vie privée des individus. À l'aide d'une base de données unique et collectée manuellement, nous analysons les registres des tribunaux pour plus de 230 poursuites fédérales pour violation de données entre 2000 et 2010. Nous étudions deux questions :</p>\n<p>Quelles violations de données font l'objet d'un litige ? Quelles violations de données font l'objet d'un règlement judiciaire ? Nos résultats suggèrent que les chances qu'une entreprise soit poursuivie en justice sont 3,5 fois plus élevées lorsque les individus subissent un préjudice financier, mais 6 fois moins élevées lorsque l'entreprise fournit une surveillance gratuite du crédit. En outre, les défendeurs transigent 30 % plus souvent lorsque les plaignants allèguent une perte financière ou lorsqu'ils sont confrontés à une action collective certifiée. En fournissant la première analyse empirique complète des litiges relatifs aux violations de données, nos résultats permettent d'éclairer le débat sur les litiges relatifs à la protection de la vie privée par rapport à la réglementation sur la protection de la vie privée.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T11:41:31Z","dateModified":"2023-07-09T11:41:33Z"}}


key: 4R3CK394
data:
  {"key":"4R3CK394","version":"234","library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/4R3CK394","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/4R3CK394","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/XKVATZLV","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"4R3CK394","version":"234","parentItem":"XKVATZLV","itemType":"attachment","linkMode":"imported_file","title":"Schumann et al. - 2014 - Targeted Online Advertising Using Reciprocity App.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Schumann et al. - 2014 - Targeted Online Advertising Using Reciprocity App.pdf","md5":"e1f16038970d3f520c8838dbe2c07d46","mtime":1688903108999,"tags":[],"relations":{},"dateAdded":"2023-07-09T11:45:01Z","dateModified":"2023-07-09T11:45:08Z"}}


key: XKVATZLV
data:
  {"key":"XKVATZLV","version":236,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/XKVATZLV","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/XKVATZLV","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/4R3CK394","type":"application/json","attachmentType":"application/pdf","attachmentSize":273634}},"meta":{"creatorSummary":"Schumann et al.","parsedDate":"2014","numChildren":1},"data":{"key":"XKVATZLV","version":236,"itemType":"journalArticle","title":"Targeted Online Advertising: Using Reciprocity Appeals to Increase Acceptance among Users of Free Web Services","creators":[{"creatorType":"author","firstName":"Jan H.","lastName":"Schumann"},{"creatorType":"author","firstName":"Florian","lastName":"Von Wangenheim"},{"creatorType":"author","firstName":"Nicole","lastName":"Groene"}],"abstractNote":"The Internet is dominated by free web services that depend on advertising revenues and powerful marketing tools to support their business models. Targeted online advertising enables websites to increase their advertising revenues by selectively displaying advertisements according to users’ browsing behavior, sociodemographics, and interests. Yet targeting also creates negative consumer reactions, and websites confront increasing regulatory pressures to inform consumers about their practices. It is critical for such advertising-supported websites to address those challenges proactively. In one scenario experiment and two field studies, the authors show that a normative reciprocity argument is generally more effective than the current industry practice of using a utilitarian argument related to advertising relevance to increase acceptance of targeted online advertising. However, in some cases, this dominance switches depending on specific website characteristics such as website utility and level of user-generated content. Managers of free websites should remind their users of the free services they enjoy when asking permission to target them online or to use their personal information. \nKeywords: free web services, targeting, advertising, privacy concerns, reciprocity","publicationTitle":"Journal of Marketing","volume":"78","issue":"1","pages":"59-75","date":"01/2014","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Marketing","language":"en","DOI":"10.1509/jm.11.0316","ISSN":"0022-2429, 1547-7185","shortTitle":"Targeted Online Advertising","url":"http://journals.sagepub.com/doi/10.1509/jm.11.0316","accessDate":"2023-07-09T11:45:08Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T11:45:08Z","dateModified":"2023-07-09T11:45:36Z"}}


key: QWYMAC64
data:
  {"key":"QWYMAC64","version":236,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/QWYMAC64","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/QWYMAC64","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/XKVATZLV","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"QWYMAC64","version":236,"parentItem":"XKVATZLV","itemType":"note","note":"<div data-schema-version=\"8\"><p>L'internet est dominé par des services web gratuits qui dépendent des recettes publicitaires et de puissants outils de marketing pour soutenir leurs modèles d'entreprise. La publicité ciblée en ligne permet aux sites web d'augmenter leurs revenus publicitaires en affichant des publicités de manière sélective en fonction du comportement de navigation des utilisateurs, de leurs données sociodémographiques et de leurs centres d'intérêt. Cependant, le ciblage suscite également des réactions négatives de la part des consommateurs, et les sites web sont soumis à des pressions réglementaires croissantes pour informer les consommateurs de leurs pratiques. Il est essentiel que ces sites web financés par la publicité relèvent ces défis de manière proactive. Dans une expérience de scénario et deux études sur le terrain, les auteurs montrent qu'un argument normatif de réciprocité est généralement plus efficace que la pratique actuelle de l'industrie consistant à utiliser un argument utilitaire lié à la pertinence de la publicité pour accroître l'acceptation de la publicité ciblée en ligne. Toutefois, dans certains cas, cette prédominance change en fonction des caractéristiques spécifiques du site web, telles que l'utilité du site et le niveau de contenu généré par l'utilisateur. Les gestionnaires de sites web gratuits devraient rappeler à leurs utilisateurs les services gratuits dont ils bénéficient lorsqu'ils leur demandent la permission de les cibler en ligne ou d'utiliser leurs informations personnelles. </p>\n<p>Mots clés : services web gratuits, ciblage, publicité, protection de la vie privée, réciprocité</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T11:45:38Z","dateModified":"2023-07-09T11:45:39Z"}}


key: LX9UFGZR
data:
  {"key":"LX9UFGZR","version":239,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/LX9UFGZR","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/LX9UFGZR","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/DHDQ9JZV","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/LX9UFGZR/file/view","title":"Social Networks Personalized Advertising and privacy controls Tucker 2014.pdf","length":261016}},"meta":{"numChildren":0},"data":{"key":"LX9UFGZR","version":239,"parentItem":"DHDQ9JZV","itemType":"attachment","linkMode":"imported_file","title":"Tucker - 2014 - Social Networks, Personalized Advertising, and Pri.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Tucker - 2014 - Social Networks, Personalized Advertising, and Pri.pdf","md5":"b75141dd3725de8258d2e18cc8c2379c","mtime":1688903813854,"tags":[],"relations":{},"dateAdded":"2023-07-09T11:57:11Z","dateModified":"2023-07-09T11:57:19Z"}}


key: DHDQ9JZV
data:
  {"key":"DHDQ9JZV","version":241,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/DHDQ9JZV","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/DHDQ9JZV","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/LX9UFGZR","type":"application/json","attachmentType":"application/pdf","attachmentSize":261016}},"meta":{"creatorSummary":"Tucker","parsedDate":"2014","numChildren":1},"data":{"key":"DHDQ9JZV","version":241,"itemType":"journalArticle","title":"Social Networks, Personalized Advertising, and Privacy Controls","creators":[{"creatorType":"author","firstName":"Catherine E.","lastName":"Tucker"}],"abstractNote":"This article investigates how Internet users’ perceptions of control over their personal information affect how likely they are to click on online advertising on a social networking website. The analysis uses data from a randomized field experiment that examined the effectiveness of personalizing ad text with user-posted personal information relative to generic text. The website gave users more control over their personally identifiable information in the middle of the field test. However, the website did not change how advertisers used data to target and personalize ads. Before the policy change, personalized ads did not perform particularly well. However, after this enhancement of perceived control over privacy, users were nearly twice as likely to click on personalized ads. Ads that targeted but did not use personalized text remained unchanged in effectiveness. The increase in effectiveness was larger for ads that used more unique private information to personalize their message and for target groups that were more likely to use opt-out privacy settings. \nKeywords: privacy, online advertising, social networks","publicationTitle":"Journal of Marketing Research","volume":"51","issue":"5","pages":"546-562","date":"10/2014","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Marketing Research","language":"en","DOI":"10.1509/jmr.10.0355","ISSN":"0022-2437, 1547-7193","shortTitle":"","url":"http://journals.sagepub.com/doi/10.1509/jmr.10.0355","accessDate":"2023-07-09T11:57:19Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T11:57:19Z","dateModified":"2023-07-09T11:57:46Z"}}


key: P6FXDPJU
data:
  {"key":"P6FXDPJU","version":241,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/P6FXDPJU","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/P6FXDPJU","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/DHDQ9JZV","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"P6FXDPJU","version":241,"parentItem":"DHDQ9JZV","itemType":"note","note":"<div data-schema-version=\"8\"><p>Cet article étudie comment la perception qu'ont les internautes du contrôle de leurs informations personnelles influe sur la probabilité qu'ils cliquent sur une publicité en ligne sur un site de réseautage social. L'analyse s'appuie sur les données d'une expérience aléatoire sur le terrain qui a examiné l'efficacité de la personnalisation du texte publicitaire avec des informations personnelles affichées par l'utilisateur par rapport à un texte générique. Le site web a donné aux utilisateurs plus de contrôle sur leurs informations personnelles identifiables au milieu de l'essai sur le terrain. Toutefois, il n'a pas modifié la manière dont les annonceurs utilisaient les données pour cibler et personnaliser les publicités. Avant le changement de politique, les publicités personnalisées n'étaient pas particulièrement performantes. Cependant, après cette amélioration de la perception du contrôle de la vie privée, les utilisateurs étaient presque deux fois plus enclins à cliquer sur les publicités personnalisées. L'efficacité des publicités ciblées mais n'utilisant pas de texte personnalisé est restée inchangée. L'augmentation de l'efficacité était plus importante pour les publicités qui utilisaient davantage d'informations privées uniques pour personnaliser leur message et pour les groupes cibles qui étaient plus susceptibles d'utiliser des paramètres de protection de la vie privée de type \"opt-out\". </p>\n<p>Mots-clés : vie privée, publicité en ligne, réseaux sociaux</p>\n<p></p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T11:57:47Z","dateModified":"2023-07-09T11:57:49Z"}}


key: QX6WXLVB
data:
  {"key":"QX6WXLVB","version":247,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/QX6WXLVB","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/QX6WXLVB","type":"text/html"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/QX6WXLVB/file/view","title":"The Impact of Relative Standards on the propensity to disclose acquisti Loewenstein 2012.pdf","length":439448}},"meta":{"numChildren":0},"data":{"key":"QX6WXLVB","version":247,"itemType":"attachment","linkMode":"imported_file","title":"The Impact of Relative Standards on the propensity to disclose acquisti Loewenstein 2012.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"The Impact of Relative Standards on the propensity to disclose acquisti Loewenstein 2012.pdf","md5":"4fe7bcfb02ff326befdbba562338f028","mtime":1688906532619,"tags":[],"collections":[],"relations":{},"dateAdded":"2023-07-09T12:42:33Z","dateModified":"2023-07-09T12:42:33Z"}}


key: SABCCS5N
data:
  {"key":"SABCCS5N","version":253,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SABCCS5N","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SABCCS5N","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/6TLACLVR","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/SABCCS5N/file/view","title":"The Impact of Relative Standards on the propensity to disclose acquisti Loewenstein 2012.pdf","length":439448}},"meta":{"numChildren":0},"data":{"key":"SABCCS5N","version":253,"parentItem":"6TLACLVR","itemType":"attachment","linkMode":"imported_file","title":"The Impact of Relative Standards on the propensity to disclose acquisti Loewenstein 2012.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"The Impact of Relative Standards on the propensity to disclose acquisti Loewenstein 2012.pdf","md5":"4fe7bcfb02ff326befdbba562338f028","mtime":1688906532619,"tags":[],"relations":{},"dateAdded":"2023-07-09T12:43:43Z","dateModified":"2023-07-09T12:57:08Z"}}


key: HU86DRU3
data:
  {"key":"HU86DRU3","version":"255","library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/HU86DRU3","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/HU86DRU3","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/6TLACLVR","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"HU86DRU3","version":"255","parentItem":"6TLACLVR","itemType":"attachment","linkMode":"imported_url","title":"Version soumise","accessDate":"2023-07-09T12:57:17Z","url":"https://www.heinz.cmu.edu/~acquisti/papers/acquisti-JMR.pdf","note":"","contentType":"application/pdf","charset":"","filename":"Acquisti et al. - 2012 - The Impact of Relative Standards on the Propensity.pdf","md5":"93bd4a71453577abe00efe80932f9a89","mtime":1688907437967,"tags":[],"relations":{},"dateAdded":"2023-07-09T12:57:17Z","dateModified":"2023-07-09T12:57:17Z"}}


key: 6TLACLVR
data:
  {"key":"6TLACLVR","version":257,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/6TLACLVR","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/6TLACLVR","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/HU86DRU3","type":"application/json","attachmentType":"application/pdf","attachmentSize":378512}},"meta":{"creatorSummary":"Acquisti et al.","parsedDate":"2012","numChildren":2},"data":{"key":"6TLACLVR","version":257,"itemType":"journalArticle","title":"The Impact of Relative Standards on the Propensity to Disclose","creators":[{"creatorType":"author","firstName":"Alessandro","lastName":"Acquisti"},{"creatorType":"author","firstName":"Leslie K.","lastName":"John"},{"creatorType":"author","firstName":"George","lastName":"Loewenstein"}],"abstractNote":"Two sets of studies illustrate the comparative nature of disclosure behavior. The first set investigates how divulgence is affected by signals about others' readiness to divulge and shows a “herding” effect: Survey respondents are more willing to divulge sensitive information when told that previous respondents have made sensitive disclosures (Study 1a). The authors provide evidence of the process underlying this effect and rule out alternative explanations by showing that information on others' propensity to disclose affects respondents' discomfort associated with divulgence (Study 1b) but not their interpretation of the questions (Study 1c). The second set of studies investigates how divulgence is affected by the order in which inquiries of varying intrusiveness are made and suggests that divulgence is anchored by the initial questions in a survey. People are particularly likely to divulge when questions are presented in decreasing order of intrusiveness and less likely when questions are presented in increasing order (Study 2a). The authors show that the effect arises by affecting people's judgments of the intrusiveness of the inquiries (Study 2b). The effect is altered when, at the outset of the study, privacy concerns are primed (Study 2c) and when respondents are made to consider the relative intrusiveness of a different set of questions (Study 2d). This research helps illuminate how consumers' propensity to disclose is affected by continual streams of requests for personal information and by the equally unavoidable barrage of personal information about others.\nKeywords: survey design, self-disclosure, electronic commerce, privacy","publicationTitle":"Journal of Marketing Research","volume":"49","issue":"2","pages":"160-174","date":"04/2012","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Marketing Research","language":"en","DOI":"10.1509/jmr.09.0215","ISSN":"0022-2437, 1547-7193","shortTitle":"","url":"http://journals.sagepub.com/doi/10.1509/jmr.09.0215","accessDate":"2023-07-09T12:57:01Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T12:57:01Z","dateModified":"2023-07-09T12:57:29Z"}}


key: Z7UE6Z4F
data:
  {"key":"Z7UE6Z4F","version":258,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/Z7UE6Z4F","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/Z7UE6Z4F","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/6TLACLVR","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"Z7UE6Z4F","version":258,"parentItem":"6TLACLVR","itemType":"note","note":"<div data-schema-version=\"8\"><p>Deux séries d'études illustrent la nature comparative du comportement de divulgation. La première série étudie la manière dont la divulgation est influencée par les signaux relatifs à la volonté des autres de divulguer et montre un effet de \"troupeau\" : Les personnes interrogées sont plus disposées à divulguer des informations sensibles lorsqu'on leur dit que des personnes interrogées antérieurement ont fait des divulgations sensibles (étude 1a). Les auteurs fournissent des preuves du processus sous-jacent à cet effet et excluent d'autres explications en montrant que les informations sur la propension des autres à divulguer des informations affectent la gêne des répondants associée à la divulgation (étude 1b), mais pas leur interprétation des questions (étude 1c). La deuxième série d'études examine comment la divulgation est affectée par l'ordre dans lequel des questions plus ou moins intrusives sont posées et suggère que la divulgation est ancrée par les questions initiales d'une enquête. Les gens sont particulièrement enclins à divulguer lorsque les questions sont présentées dans un ordre décroissant d'intrusion et le sont moins lorsque les questions sont présentées dans un ordre croissant (étude 2a). Les auteurs montrent que l'effet se produit en affectant les jugements des personnes sur le caractère intrusif des questions (étude 2b). L'effet est modifié lorsque, au début de l'étude, les préoccupations en matière de vie privée sont amorcées (étude 2c) et lorsque les personnes interrogées sont amenées à considérer le caractère relativement intrusif d'une autre série de questions (étude 2d). Cette étude permet de comprendre comment la propension des consommateurs à divulguer des informations est affectée par les flux continus de demandes d'informations personnelles et par le barrage tout aussi inévitable d'informations personnelles sur d'autres personnes.</p>\n<p>Mots clés : plan d'enquête, divulgation de soi, commerce électronique, vie privée</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T12:57:51Z","dateModified":"2023-07-09T12:57:53Z"}}


key: MUAISUMI
data:
  {"key":"MUAISUMI","version":261,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/MUAISUMI","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/MUAISUMI","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/MS3CUNGS","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/MUAISUMI/file/view","title":"Misplaced Confidences Privacy and the control paradox brandimarte Acquisti Loewenstein 2012.pdf","length":294087}},"meta":{"numChildren":0},"data":{"key":"MUAISUMI","version":261,"parentItem":"MS3CUNGS","itemType":"attachment","linkMode":"imported_file","title":"Brandimarte et al. - 2013 - Misplaced Confidences Privacy and the Control Par.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Brandimarte et al. - 2013 - Misplaced Confidences Privacy and the Control Par.pdf","md5":"00d48cddc49f4af18fcc4c3ae7ad82ae","mtime":1688908965215,"tags":[],"relations":{},"dateAdded":"2023-07-09T13:22:58Z","dateModified":"2023-07-09T13:23:07Z"}}


key: MS3CUNGS
data:
  {"key":"MS3CUNGS","version":263,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/MS3CUNGS","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/MS3CUNGS","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/MUAISUMI","type":"application/json","attachmentType":"application/pdf","attachmentSize":294087}},"meta":{"creatorSummary":"Brandimarte et al.","parsedDate":"2013","numChildren":1},"data":{"key":"MS3CUNGS","version":263,"itemType":"journalArticle","title":"Misplaced Confidences: Privacy and the Control Paradox","creators":[{"creatorType":"author","firstName":"Laura","lastName":"Brandimarte"},{"creatorType":"author","firstName":"Alessandro","lastName":"Acquisti"},{"creatorType":"author","firstName":"George","lastName":"Loewenstein"}],"abstractNote":"We test the hypothesis that increasing individuals’ perceived control over the release and access of private information—even information that allows them to be personally identified––will increase their willingness to disclose sensitive information. If their willingness to divulge increases sufficiently, such an increase in control can, paradoxically, end up leaving them more vulnerable. Our findings highlight how, if people respond in a sufficiently offsetting fashion, technologies designed to protect them can end up exacerbating the risks they face. \nprivacy, control, paradox, behavioral economics of privacy, Web 2.0 applications","publicationTitle":"Social Psychological and Personality Science","volume":"4","issue":"3","pages":"340-347","date":"05/2013","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Social Psychological and Personality Science","language":"en","DOI":"10.1177/1948550612455931","ISSN":"1948-5506, 1948-5514","shortTitle":"Misplaced Confidences","url":"http://journals.sagepub.com/doi/10.1177/1948550612455931","accessDate":"2023-07-09T13:23:07Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T13:23:07Z","dateModified":"2023-07-09T13:23:42Z"}}


key: B472HHP4
data:
  {"key":"B472HHP4","version":263,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/B472HHP4","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/B472HHP4","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/MS3CUNGS","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"B472HHP4","version":263,"parentItem":"MS3CUNGS","itemType":"note","note":"<div data-schema-version=\"8\"><p>Nous testons l'hypothèse selon laquelle l'augmentation du contrôle perçu par les individus sur la diffusion et l'accès aux informations privées - même les informations qui leur permettent d'être personnellement identifiées - augmentera leur volonté de divulguer des informations sensibles. Si leur volonté de divulguer augmente suffisamment, une telle augmentation du contrôle peut, paradoxalement, les rendre plus vulnérables. Nos résultats montrent comment, si les gens réagissent de manière suffisamment compensatoire, les technologies conçues pour les protéger peuvent finir par exacerber les risques auxquels ils sont confrontés. </p>\n<p>vie privée, contrôle, paradoxe, économie comportementale de la vie privée, applications Web 2.0</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T13:23:43Z","dateModified":"2023-07-09T13:23:44Z"}}


key: D9FSLWAW
data:
  {"key":"D9FSLWAW","version":266,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/D9FSLWAW","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/D9FSLWAW","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/9GXG35ZN","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/D9FSLWAW/file/view","title":"Hide and seek Costly consumer privacy in a market with repeat pruchase Conitzer Taylor Wagman 2012.pdf","length":514359}},"meta":{"numChildren":0},"data":{"key":"D9FSLWAW","version":266,"parentItem":"9GXG35ZN","itemType":"attachment","linkMode":"imported_file","title":"Conitzer et al. - 2012 - Hide and Seek Costly Consumer Privacy in a Market.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Conitzer et al. - 2012 - Hide and Seek Costly Consumer Privacy in a Market.pdf","md5":"fa757ec900390ecb56cacb3af66b5adf","mtime":1630764723777,"tags":[],"relations":{},"dateAdded":"2023-07-09T13:30:14Z","dateModified":"2023-07-09T13:30:23Z"}}


key: 9GXG35ZN
data:
  {"key":"9GXG35ZN","version":268,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/9GXG35ZN","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/9GXG35ZN","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/D9FSLWAW","type":"application/json","attachmentType":"application/pdf","attachmentSize":514359}},"meta":{"creatorSummary":"Conitzer et al.","parsedDate":"2012","numChildren":1},"data":{"key":"9GXG35ZN","version":268,"itemType":"journalArticle","title":"Hide and Seek: Costly Consumer Privacy in a Market with Repeat Purchases","creators":[{"creatorType":"author","firstName":"Vincent","lastName":"Conitzer"},{"creatorType":"author","firstName":"Curtis R.","lastName":"Taylor"},{"creatorType":"author","firstName":"Liad","lastName":"Wagman"}],"abstractNote":"When a firm can recognize its previous customers, it may use information about their past purchases to price discriminate. We study a model with a monopolist and a continuum of heterogeneous consumers, where consumers have the ability to maintain their anonymity and avoid being identified as past customers, possibly at a cost. When consumers can freely maintain their anonymity, they all individually choose to do so, which results in the highest profit for the monopolist. Increasing the cost of anonymity can benefit consumers but only up to a point, after which the effect is reversed. We show that if the monopolist or an independent third party controls the cost of anonymity, it often works to the detriment of consumers. \nKey words: anonymity; customer recognition; price discrimination; identity management","publicationTitle":"Marketing Science","volume":"31","issue":"2","pages":"277-292","date":"03/2012","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Marketing Science","language":"en","DOI":"10.1287/mksc.1110.0691","ISSN":"0732-2399, 1526-548X","shortTitle":"Hide and Seek","url":"https://pubsonline.informs.org/doi/10.1287/mksc.1110.0691","accessDate":"2023-07-09T13:30:22Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T13:30:22Z","dateModified":"2023-07-09T13:30:55Z"}}


key: JQUDXBJH
data:
  {"key":"JQUDXBJH","version":268,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/JQUDXBJH","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/JQUDXBJH","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/9GXG35ZN","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"JQUDXBJH","version":268,"parentItem":"9GXG35ZN","itemType":"note","note":"<div data-schema-version=\"8\"><p>Lorsqu'une entreprise peut reconnaître ses anciens clients, elle peut utiliser les informations relatives à leurs achats antérieurs pour pratiquer une discrimination par les prix. Nous étudions un modèle avec un monopoleur et un continuum de consommateurs hétérogènes, où les consommateurs ont la possibilité de conserver leur anonymat et d'éviter d'être identifiés comme d'anciens clients, éventuellement à un coût. Lorsque les consommateurs peuvent librement conserver leur anonymat, ils choisissent tous individuellement de le faire, ce qui permet au monopoleur de réaliser le profit le plus élevé. L'augmentation du coût de l'anonymat peut profiter aux consommateurs, mais seulement jusqu'à un certain point, après quoi l'effet est inversé. Nous montrons que si le monopoleur ou un tiers indépendant contrôle le coût de l'anonymat, cela se fait souvent au détriment des consommateurs. </p>\n<p>Mots clés : anonymat ; reconnaissance des clients ; discrimination par les prix ; gestion de l'identité</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T13:30:56Z","dateModified":"2023-07-09T13:30:58Z"}}


key: MFK2HH55
data:
  {"key":"MFK2HH55","version":271,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/MFK2HH55","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/MFK2HH55","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/JS4HE62Q","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/MFK2HH55/file/view","title":"Disclosure Antecedents in an Online service context the role sensitivity of information 2012 Mothersbaugh Foxx .pdf","length":1061982}},"meta":{"numChildren":0},"data":{"key":"MFK2HH55","version":271,"parentItem":"JS4HE62Q","itemType":"attachment","linkMode":"imported_file","title":"Mothersbaugh et al. - 2012 - Disclosure Antecedents in an Online Service Contex.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Mothersbaugh et al. - 2012 - Disclosure Antecedents in an Online Service Contex.pdf","md5":"7d947ea810622aabc2f959ef651d44ff","mtime":1630761408020,"tags":[],"relations":{},"dateAdded":"2023-07-09T13:51:13Z","dateModified":"2023-07-09T13:51:22Z"}}


key: JS4HE62Q
data:
  {"key":"JS4HE62Q","version":273,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/JS4HE62Q","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/JS4HE62Q","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/MFK2HH55","type":"application/json","attachmentType":"application/pdf","attachmentSize":1061982}},"meta":{"creatorSummary":"Mothersbaugh et al.","parsedDate":"2012","numChildren":1},"data":{"key":"JS4HE62Q","version":273,"itemType":"journalArticle","title":"Disclosure Antecedents in an Online Service Context: The Role of Sensitivity of Information","creators":[{"creatorType":"author","firstName":"David L.","lastName":"Mothersbaugh"},{"creatorType":"author","firstName":"William K.","lastName":"Foxx"},{"creatorType":"author","firstName":"Sharon E.","lastName":"Beatty"},{"creatorType":"author","firstName":"Sijun","lastName":"Wang"}],"abstractNote":"The authors propose and find that the mixed results of prior research regarding disclosure antecedents are due in part to a failure to account for information sensitivity. Using prospect theory to examine willingness to disclose in an online service context, the authors propose and find that greater sensitivity of information requested produces weaker effects of customization benefits but stronger effects of information control and online privacy concern. The authors also find that customization benefits can overcome the negative effects of sensitive information requests when concern is lower or control is higher, and that perceived risk and firm trust are mechanisms through which disclosure antecedents operate. For theory, this research suggests that online disclosure models need to include sensitivity of information as a moderator. Moreover, the privacy paradox (consumers voice concerns but still disclose) may result from a failure to account for information sensitivity, since the authors find no effect of privacy concern on overall disclosure but find the predicted negative effect for higher sensitive information. For practice, our research suggests actionable strategies to aid online marketers in matching information requests with the needs and concerns of consumers by providing greater control and customization, enhancing firm trust, and adapting information requests to the situation.","publicationTitle":"Journal of Service Research","volume":"15","issue":"1","pages":"76-98","date":"02/2012","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Service Research","language":"en","DOI":"10.1177/1094670511424924","ISSN":"1094-6705, 1552-7379","shortTitle":"Disclosure Antecedents in an Online Service Context","url":"http://journals.sagepub.com/doi/10.1177/1094670511424924","accessDate":"2023-07-09T13:51:22Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":[],"relations":{},"dateAdded":"2023-07-09T13:51:22Z","dateModified":"2023-07-09T13:51:22Z"}}


key: MJY5YKGP
data:
  {"key":"MJY5YKGP","version":274,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/MJY5YKGP","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/MJY5YKGP","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/KLH8MI5T","type":"application/json","attachmentType":"application/pdf","attachmentSize":1061982}},"meta":{"creatorSummary":"Mothersbaugh et al.","parsedDate":"2012","numChildren":2},"data":{"key":"MJY5YKGP","version":274,"itemType":"journalArticle","title":"Disclosure Antecedents in an Online Service Context: The Role of Sensitivity of Information","creators":[{"creatorType":"author","firstName":"David L.","lastName":"Mothersbaugh"},{"creatorType":"author","firstName":"William K.","lastName":"Foxx"},{"creatorType":"author","firstName":"Sharon E.","lastName":"Beatty"},{"creatorType":"author","firstName":"Sijun","lastName":"Wang"}],"abstractNote":"The authors propose and find that the mixed results of prior research regarding disclosure antecedents are due in part to a failure to account for information sensitivity. Using prospect theory to examine willingness to disclose in an online service context, the authors propose and find that greater sensitivity of information requested produces weaker effects of customization benefits but stronger effects of information control and online privacy concern. The authors also find that customization benefits can overcome the negative effects of sensitive information requests when concern is lower or control is higher, and that perceived risk and firm trust are mechanisms through which disclosure antecedents operate. For theory, this research suggests that online disclosure models need to include sensitivity of information as a moderator. Moreover, the privacy paradox (consumers voice concerns but still disclose) may result from a failure to account for information sensitivity, since the authors find no effect of privacy concern on overall disclosure but find the predicted negative effect for higher sensitive information. For practice, our research suggests actionable strategies to aid online marketers in matching information requests with the needs and concerns of consumers by providing greater control and customization, enhancing firm trust, and adapting information requests to the situation. \nKeywords: online disclosure, privacy concern, sensitivity of information, prospect theory, website customization, information control","publicationTitle":"Journal of Service Research","volume":"15","issue":"1","pages":"76-98","date":"02/2012","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Service Research","language":"en","DOI":"10.1177/1094670511424924","ISSN":"1094-6705, 1552-7379","shortTitle":"Disclosure Antecedents in an Online Service Context","url":"http://journals.sagepub.com/doi/10.1177/1094670511424924","accessDate":"2023-07-09T08:51:23Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T08:51:23Z","dateModified":"2023-07-09T13:52:14Z"}}


key: 8U6HBVJ5
data:
  {"key":"8U6HBVJ5","version":277,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/8U6HBVJ5","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/8U6HBVJ5","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/B5YFEKWK","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/8U6HBVJ5/file/view","title":"Research Note—Effects of Individual Self-Protection industry self regulation and government regulation on privacy concerns a study of location based services Xu 20.pdf","length":391928}},"meta":{"numChildren":0},"data":{"key":"8U6HBVJ5","version":277,"parentItem":"B5YFEKWK","itemType":"attachment","linkMode":"imported_file","title":"Xu et al. - 2012 - Research Note —Effects of Individual Self-P.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Xu et al. - 2012 - Research Note —Effects of Individual Self-P.pdf","md5":"dd97743bc300f3db384995e2792fe172","mtime":1631346607206,"tags":[],"relations":{},"dateAdded":"2023-07-09T14:03:00Z","dateModified":"2023-07-09T14:03:10Z"}}


key: B6B5HBVN
data:
  {"key":"B6B5HBVN","version":279,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/B6B5HBVN","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/B6B5HBVN","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/B5YFEKWK","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"B6B5HBVN","version":279,"parentItem":"B5YFEKWK","itemType":"note","note":"<div data-schema-version=\"8\"><p>Cette étude cherche à clarifier la nature du contrôle dans le contexte de la protection de la vie privée afin de mieux comprendre les effets des différentes approches en matière d'assurance de la protection de la vie privée sur les préoccupations spécifiques au contexte de la protection de la vie privée. Nous théorisons que ces effets se manifestent par la médiation du contrôle perçu sur les informations personnelles et développons des arguments à l'appui des effets d'interaction impliquant différentes approches d'assurance de la protection de la vie privée (autoprotection individuelle, autoréglementation de l'industrie et législation gouvernementale). Nous testons le modèle de recherche dans le contexte des services de géolocalisation en utilisant des données obtenues auprès de 178 personnes à Singapour. D'une manière générale, les résultats confirment notre affirmation principale selon laquelle le contrôle perçu des informations personnelles est un facteur clé qui influe sur les préoccupations contextuelles en matière de protection de la vie privée. Outre l'amélioration de notre compréhension théorique du lien entre le contrôle et les préoccupations en matière de protection de la vie privée, ces résultats ont des implications importantes pour les fournisseurs de services et les consommateurs, ainsi que pour les organismes de réglementation et les développeurs de technologies. </p>\n<p>Mots clés : protection de la vie privée ; préoccupations contextuelles en matière de protection de la vie privée ; contrôle psychologique ; agence de contrôle ;</p>\n<p>autoprotection individuelle, autorégulation de l'industrie et réglementation gouvernementale.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T14:03:58Z","dateModified":"2023-07-09T14:04:00Z"}}


key: 3UN5R9ET
data:
  {"key":"3UN5R9ET","version":282,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/3UN5R9ET","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/3UN5R9ET","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/B6VZ4TQG","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/3UN5R9ET/file/view","title":"Online Display Advertising Targeting and Obtrusiveness Goldfarb Tucker 2011.pdf","length":280562}},"meta":{"numChildren":0},"data":{"key":"3UN5R9ET","version":282,"parentItem":"B6VZ4TQG","itemType":"attachment","linkMode":"imported_file","title":"Goldfarb et Tucker - 2011 - Online Display Advertising Targeting and Obtrusiv.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Goldfarb et Tucker - 2011 - Online Display Advertising Targeting and Obtrusiv.pdf","md5":"f7cc3dabddb8b864034d0784a58f9f32","mtime":1630764593196,"tags":[],"relations":{},"dateAdded":"2023-07-09T14:16:42Z","dateModified":"2023-07-09T14:16:50Z"}}


key: B6VZ4TQG
data:
  {"key":"B6VZ4TQG","version":284,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/B6VZ4TQG","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/B6VZ4TQG","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/3UN5R9ET","type":"application/json","attachmentType":"application/pdf","attachmentSize":280562}},"meta":{"creatorSummary":"Goldfarb and Tucker","parsedDate":"2011","numChildren":1},"data":{"key":"B6VZ4TQG","version":284,"itemType":"journalArticle","title":"Online Display Advertising: Targeting and Obtrusiveness","creators":[{"creatorType":"author","firstName":"Avi","lastName":"Goldfarb"},{"creatorType":"author","firstName":"Catherine","lastName":"Tucker"}],"abstractNote":"We use data from a large-scale field experiment to explore what influences the effectiveness of online advertising. We find that matching an ad to website content and increasing an ad's obtrusiveness independently increase purchase intent. However, in combination, these two strategies are ineffective. Ads that match both website content and are obtrusive do worse at increasing purchase intent than ads that do only one or the other. This failure appears to be related to privacy concerns: the negative effect of combining targeting with obtrusiveness is strongest for people who refuse to give their income and for categories where privacy matters most. Our results suggest a possible explanation for the growing bifurcation in Internet advertising between highly targeted plain text ads and more visually striking but less targeted ads.\nKey words: e-commerce; privacy; advertising; targeting","publicationTitle":"Marketing Science","volume":"30","issue":"3","pages":"389-404","date":"05/2011","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Marketing Science","language":"en","DOI":"10.1287/mksc.1100.0583","ISSN":"0732-2399, 1526-548X","shortTitle":"Online Display Advertising","url":"https://pubsonline.informs.org/doi/10.1287/mksc.1100.0583","accessDate":"2023-07-09T14:16:49Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T14:16:49Z","dateModified":"2023-07-09T14:18:04Z"}}


key: GJNYE99E
data:
  {"key":"GJNYE99E","version":284,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/GJNYE99E","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/GJNYE99E","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/B6VZ4TQG","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"GJNYE99E","version":284,"parentItem":"B6VZ4TQG","itemType":"note","note":"<div data-schema-version=\"8\"><p>Nous utilisons les données d'une expérience de terrain à grande échelle pour étudier ce qui influence l'efficacité de la publicité en ligne. Nous constatons que l'association d'une publicité au contenu d'un site web et l'augmentation de l'effet d'obstruction d'une publicité augmentent indépendamment l'intention d'achat. Cependant, ces deux stratégies sont inefficaces lorsqu'elles sont combinées. Les publicités qui correspondent à la fois au contenu du site web et qui sont discrètes réussissent moins bien à augmenter l'intention d'achat que les publicités qui ne correspondent qu'à l'une ou l'autre de ces stratégies. Cet échec semble lié aux préoccupations en matière de protection de la vie privée : l'effet négatif de la combinaison du ciblage et de la discrétion est le plus fort pour les personnes qui refusent de donner leur revenu et pour les catégories où la protection de la vie privée est la plus importante. Nos résultats suggèrent une explication possible de la bifurcation croissante dans la publicité sur Internet entre les annonces en texte simple très ciblées et les annonces plus frappantes visuellement mais moins ciblées.</p>\n<p>Mots clés : commerce électronique ; vie privée ; publicité ; ciblage</p>\n<p></p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T14:18:04Z","dateModified":"2023-07-09T14:18:06Z"}}


key: SMY3XMFC
data:
  {"key":"SMY3XMFC","version":287,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SMY3XMFC","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SMY3XMFC","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/MKT3BYCJ","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/SMY3XMFC/file/view","title":"Privacy regulation and online advertising Goldfarb Catherine E. Tucker 2011.pdf","length":192832}},"meta":{"numChildren":0},"data":{"key":"SMY3XMFC","version":287,"parentItem":"MKT3BYCJ","itemType":"attachment","linkMode":"imported_file","title":"Goldfarb et Tucker - 2011 - Privacy Regulation and Online Advertising.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Goldfarb et Tucker - 2011 - Privacy Regulation and Online Advertising.pdf","md5":"3c86c56d0c3a4839d41744f2ee503b2e","mtime":1630749904071,"tags":[],"relations":{},"dateAdded":"2023-07-09T14:20:39Z","dateModified":"2023-07-09T14:20:48Z"}}


key: MKT3BYCJ
data:
  {"key":"MKT3BYCJ","version":289,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/MKT3BYCJ","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/MKT3BYCJ","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/SMY3XMFC","type":"application/json","attachmentType":"application/pdf","attachmentSize":192832}},"meta":{"creatorSummary":"Goldfarb and Tucker","parsedDate":"2011","numChildren":1},"data":{"key":"MKT3BYCJ","version":289,"itemType":"journalArticle","title":"Privacy Regulation and Online Advertising","creators":[{"creatorType":"author","firstName":"Avi","lastName":"Goldfarb"},{"creatorType":"author","firstName":"Catherine E.","lastName":"Tucker"}],"abstractNote":"Advertisers use online customer data to target their marketing appeals. This has heightened consumers' privacy concerns, leading governments to pass laws designed to protect consumer privacy by restricting the use of data and by restricting online tracking techniques used by websites. We use the responses of 3.3 million survey takers who had been randomly exposed to 9,596 online display (banner) advertising campaigns to explore how privacy regulation in the European Union (EU) has influenced advertising effectiveness. This privacy regulation restricted advertisers' ability to collect data on Web users in order to target ad campaigns. We find that, on average, display advertising became far less effective at changing stated purchase intent after the EU laws were enacted, relative to display advertising in other countries. The loss in effectiveness was more pronounced for websites that had general content (such as news sites), where non-data-driven targeting is particularly hard to do. The loss of effectiveness was also more pronounced for ads with a smaller presence on the webpage and for ads that did not have additional interactive, video, or audio features.\n Key words: privacy; online advertising; targeting","publicationTitle":"Management Science","volume":"57","issue":"1","pages":"57-71","date":"01/2011","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Management Science","language":"en","DOI":"10.1287/mnsc.1100.1246","ISSN":"0025-1909, 1526-5501","shortTitle":"","url":"https://pubsonline.informs.org/doi/10.1287/mnsc.1100.1246","accessDate":"2023-07-09T14:20:47Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T14:20:47Z","dateModified":"2023-07-09T14:22:11Z"}}


key: B7QIFKQG
data:
  {"key":"B7QIFKQG","version":289,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/B7QIFKQG","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/B7QIFKQG","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/MKT3BYCJ","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"B7QIFKQG","version":289,"parentItem":"MKT3BYCJ","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les annonceurs utilisent les données des clients en ligne pour cibler leurs campagnes de marketing. Cela a renforcé les préoccupations des consommateurs en matière de protection de la vie privée, ce qui a conduit les gouvernements à adopter des lois visant à protéger la vie privée des consommateurs en limitant l'utilisation des données et en restreignant les techniques de suivi en ligne utilisées par les sites web. Nous utilisons les réponses de 3,3 millions de personnes interrogées qui ont été exposées de manière aléatoire à 9 596 campagnes de publicité par affichage en ligne (bannières) pour étudier la manière dont la réglementation sur la protection de la vie privée dans l'Union européenne (UE) a influencé l'efficacité de la publicité. Cette réglementation limite la capacité des annonceurs à collecter des données sur les internautes afin de cibler les campagnes publicitaires. Nous constatons qu'en moyenne, la publicité par affichage est devenue beaucoup moins efficace pour modifier l'intention d'achat déclarée après l'entrée en vigueur des lois de l'UE, par rapport à la publicité par affichage dans d'autres pays. La perte d'efficacité était plus prononcée pour les sites web au contenu général (tels que les sites d'information), pour lesquels il est particulièrement difficile de procéder à un ciblage non fondé sur des données. La perte d'efficacité était également plus prononcée pour les publicités moins présentes sur la page web et pour les publicités qui ne comportaient pas de fonctions interactives, vidéo ou audio supplémentaires.</p>\n<p> Mots clés : vie privée ; publicité en ligne ; ciblage</p>\n<p></p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T14:22:12Z","dateModified":"2023-07-09T14:22:13Z"}}


key: M26THRI2
data:
  {"key":"M26THRI2","version":292,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/M26THRI2","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/M26THRI2","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/42X9TGAC","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/M26THRI2/file/view","title":"Strangers on a plane context dependent willingness to divulge sensitive information john acquisti Loewenstein 2011.pdf","length":450369}},"meta":{"numChildren":0},"data":{"key":"M26THRI2","version":292,"parentItem":"42X9TGAC","itemType":"attachment","linkMode":"imported_file","title":"John et al. - 2011 - Strangers on a Plane Context-Dependent Willingnes.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"John et al. - 2011 - Strangers on a Plane Context-Dependent Willingnes.pdf","md5":"215da1cdb4569fde2bfd4488be0b25e9","mtime":1688912907615,"tags":[],"relations":{},"dateAdded":"2023-07-09T14:29:02Z","dateModified":"2023-07-09T14:29:11Z"}}


key: QBXT9XCA
data:
  {"key":"QBXT9XCA","version":296,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/QBXT9XCA","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/QBXT9XCA","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/42X9TGAC","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"QBXT9XCA","version":296,"parentItem":"42X9TGAC","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les nouveaux paradigmes de marketing qui exploitent les capacités de collecte, d'agrégation et de diffusion des données introduites par l'internet offrent des avantages aux consommateurs mais présentent également des risques réels ou perçus en matière de protection de la vie privée. Dans quatre expériences, nous cherchons à comprendre les décisions des consommateurs de révéler ou de retenir des informations et la relation entre ces décisions et les risques objectifs posés par la révélation d'informations. Notre thèse centrale, et l'une des principales conclusions des quatre expériences, est que</p>\n<p>la divulgation d'informations privées réagit à des indices environnementaux qui n'ont qu'un lien qui n'ont que peu de rapport avec les risques objectifs, ou qui sont même inversement liés à ceux-ci. Nous abordons les processus sous-jacents et éliminons les explications alternatives en suscitant des jugements subjectifs de la sensibilité des demandes de renseignements.</p>\n<p>subjectifs de la sensibilité des demandes de renseignements (expérience 3) et en montrant que l'effet des indices diminue si la vie privée est protégée par la loi.</p>\n<p>l'effet des indices diminue si le souci de la protection de la vie privée est activé dès le début de l'expérience (expérience 4). Cette recherche met en évidence les vulnérabilités des consommateurs face aux questions de plus en plus complexes que posent les nouvelles technologies de l'information en matière de protection de la vie privée.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T14:29:23Z","dateModified":"2023-07-09T14:29:49Z"}}


key: UCFYZDK2
data:
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key: 6TSC9RTK
data:
  {"key":"6TSC9RTK","version":300,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/6TSC9RTK","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/6TSC9RTK","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/UCFYZDK2","type":"application/json","attachmentType":"application/pdf","attachmentSize":320036}},"meta":{"creatorSummary":"Malhotra and Kubowicz Malhotra","parsedDate":"2011","numChildren":1},"data":{"key":"6TSC9RTK","version":300,"itemType":"journalArticle","title":"Evaluating Customer Information Breaches as Service Failures: An Event Study Approach","creators":[{"creatorType":"author","firstName":"Arvind","lastName":"Malhotra"},{"creatorType":"author","firstName":"Claudia","lastName":"Kubowicz Malhotra"}],"abstractNote":"Firms are collecting more information about their customers than ever before in an attempt to understand and better serve customer needs. At the same time, firms are becoming more vulnerable to the compromise of customer information through security breaches. This study attempts to associate breach reports with the decline in market value of firms using an event study. The results show that firms suffer significant market value depreciation over a short as well as a long time window. Further, the greatest devaluation occurs when larger amounts of customer information are compromised at large companies. Due to the greater potential of customer backlash, negative publicity and liability risk, managers must view customer information breaches as service failures rather than as information system failures. Employing established service failure recovery strategies may allow firms to quickly and proactively address customer privacy concerns and thereby mitigate negative market reaction to information breaches.\nKeywords\ncustomer information breach, information privacy, service failures, service recovery, event study","publicationTitle":"Journal of Service Research","volume":"14","issue":"1","pages":"44-59","date":"02/2011","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Service Research","language":"en","DOI":"10.1177/1094670510383409","ISSN":"1094-6705, 1552-7379","shortTitle":"Evaluating Customer Information Breaches as Service Failures","url":"http://journals.sagepub.com/doi/10.1177/1094670510383409","accessDate":"2023-07-09T14:32:00Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T14:32:00Z","dateModified":"2023-07-09T14:32:14Z"}}


key: T3DWQRJZ
data:
  {"key":"T3DWQRJZ","version":301,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/T3DWQRJZ","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/T3DWQRJZ","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/6TSC9RTK","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"T3DWQRJZ","version":301,"parentItem":"6TSC9RTK","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les entreprises collectent plus d'informations que jamais sur leurs clients afin de comprendre et de mieux répondre à leurs besoins. Dans le même temps, les entreprises sont de plus en plus vulnérables à la compromission des informations sur les clients par le biais de failles de sécurité. Cette étude tente d'associer les rapports de violation à la baisse de la valeur marchande des entreprises à l'aide d'une étude d'événements. Les résultats montrent que les entreprises subissent une dépréciation significative de leur valeur marchande à court et à long terme. En outre, la dévaluation la plus importante se produit lorsque de grandes quantités d'informations sur les clients sont compromises dans les grandes entreprises. En raison du risque plus élevé de réactions négatives de la part des clients, de la publicité négative et du risque de responsabilité, les dirigeants doivent considérer les violations d'informations sur les clients comme des défaillances de services plutôt que comme des défaillances de systèmes d'information. L'utilisation de stratégies établies de rétablissement des défaillances de service peut permettre aux entreprises de répondre rapidement et de manière proactive aux préoccupations des clients en matière de protection de la vie privée et d'atténuer ainsi les réactions négatives du marché aux violations d'informations.</p>\n<p>Mots-clés :</p>\n<p>violation de l'information des clients, confidentialité de l'information, défaillance des services, rétablissement des services, étude d'événements</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T14:32:28Z","dateModified":"2023-07-09T14:32:30Z"}}


key: FVSUWVHS
data:
  {"key":"FVSUWVHS","version":304,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/FVSUWVHS","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/FVSUWVHS","type":"text/html"}},"meta":{"creatorSummary":"Tsai et al.","parsedDate":"2011","numChildren":0},"data":{"key":"FVSUWVHS","version":304,"itemType":"journalArticle","title":"The Effect of Online Privacy Information on Purchasing Behavior: An Experimental Study","creators":[{"creatorType":"author","firstName":"Janice Y.","lastName":"Tsai"},{"creatorType":"author","firstName":"Serge","lastName":"Egelman"},{"creatorType":"author","firstName":"Lorrie","lastName":"Cranor"},{"creatorType":"author","firstName":"Alessandro","lastName":"Acquisti"}],"abstractNote":"Although online retailers detail their privacy practices in online privacy policies, this information often remains invisible to consumers, who seldom make the effort to read and understand those policies. This paper reports on research undertaken to determine whether a more prominent display of privacy information will cause consumers to incorporate privacy considerations into their online purchasing decisions. We designed an experiment in which a shopping search engine interface clearly and compactly displays privacy policy information. When such information is made available, consumers tend to purchase from online retailers who better protect their privacy. In fact, our study indicates that when privacy information is made more salient and accessible, some consumers are willing to pay a premium to purchase from privacy protective websites. This result suggests that businesses may be able to leverage privacy protection as a selling point.\nKeywords: Privacy, Information Systems, Economics, Experimental Economics, E-Commerce","publicationTitle":"Information Systems Research","volume":"22","issue":"2","pages":"254-268","date":"06/2011","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Information Systems Research","language":"en","DOI":"10.1287/isre.1090.0260","ISSN":"1047-7047, 1526-5536","shortTitle":"The Effect of Online Privacy Information on Purchasing Behavior","url":"https://pubsonline.informs.org/doi/10.1287/isre.1090.0260","accessDate":"2023-07-09T14:41:26Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T14:41:26Z","dateModified":"2023-07-09T14:41:43Z"}}


key: C57RLUPA
data:
  {"key":"C57RLUPA","version":304,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/C57RLUPA","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/C57RLUPA","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/FVSUWVHS","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/C57RLUPA/file/view","title":"The Effect of Online Privacy Information on Purchasing behaviour tsai acquisti egelman cranor 2011.pdf","length":2883255}},"meta":{"numChildren":0},"data":{"key":"C57RLUPA","version":304,"parentItem":"FVSUWVHS","itemType":"attachment","linkMode":"imported_file","title":"Tsai et al. - 2011 - The Effect of Online Privacy Information on Purcha.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Tsai et al. - 2011 - The Effect of Online Privacy Information on Purcha.pdf","md5":"5e069320845458186aa6f4d8e700adf2","mtime":1631546104294,"tags":[],"relations":{},"dateAdded":"2023-07-09T14:41:19Z","dateModified":"2023-07-09T14:41:27Z"}}


key: 4KUZKM9T
data:
  {"key":"4KUZKM9T","version":306,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/4KUZKM9T","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/4KUZKM9T","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/FVSUWVHS","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"4KUZKM9T","version":306,"parentItem":"FVSUWVHS","itemType":"note","note":"<div data-schema-version=\"8\"><p>Bien que les détaillants en ligne détaillent leurs pratiques en matière de protection de la vie privée dans des politiques de confidentialité en ligne, ces informations restent souvent invisibles pour les consommateurs, qui font rarement l'effort de lire et de comprendre ces politiques. Le présent document rend compte d'une recherche entreprise pour déterminer si un affichage plus visible des informations relatives à la protection de la vie privée amènera les consommateurs à tenir compte de ces informations dans leurs décisions d'achat en ligne. Nous avons conçu une expérience dans laquelle l'interface d'un moteur de recherche d'achat affiche de manière claire et compacte les informations relatives à la politique de confidentialité. Lorsque ces informations sont disponibles, les consommateurs ont tendance à acheter auprès de détaillants en ligne qui protègent mieux leur vie privée. En fait, notre étude indique que lorsque les informations relatives à la protection de la vie privée sont plus évidentes et accessibles, certains consommateurs sont prêts à payer un supplément pour acheter sur des sites web qui protègent leur vie privée. Ce résultat suggère que les entreprises peuvent être en mesure de tirer parti de la protection de la vie privée en tant qu'argument de vente.</p>\n<p>Mots-clés : Vie privée, systèmes d'information, économie, économie expérimentale, commerce électronique</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T14:42:18Z","dateModified":"2023-07-09T14:42:20Z"}}


key: HDNSJLP9
data:
  {"key":"HDNSJLP9","version":309,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/HDNSJLP9","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/HDNSJLP9","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/SGPS37SK","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/HDNSJLP9/file/view","title":"Are There Differences Between Consumers’ and marketers privacy expectations A segment and technology level analysis milne Bahl 2010.pdf","length":200405}},"meta":{"numChildren":0},"data":{"key":"HDNSJLP9","version":309,"parentItem":"SGPS37SK","itemType":"attachment","linkMode":"imported_file","title":"Milne et Bahl - 2010 - Are There Differences between Consumers’ and Marke.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Milne et Bahl - 2010 - Are There Differences between Consumers’ and Marke.pdf","md5":"fd8e0ec45158834e64851dd43fe77d05","mtime":1688915339609,"tags":[],"relations":{},"dateAdded":"2023-07-09T15:09:49Z","dateModified":"2023-07-09T15:09:59Z"}}


key: SGPS37SK
data:
  {"key":"SGPS37SK","version":311,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SGPS37SK","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SGPS37SK","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/HDNSJLP9","type":"application/json","attachmentType":"application/pdf","attachmentSize":200405}},"meta":{"creatorSummary":"Milne and Bahl","parsedDate":"2010","numChildren":1},"data":{"key":"SGPS37SK","version":311,"itemType":"journalArticle","title":"Are There Differences between Consumers’ and Marketers’ Privacy Expectations? A Segment- and Technology-Level Analysis","creators":[{"creatorType":"author","firstName":"George R.","lastName":"Milne"},{"creatorType":"author","firstName":"Shalini","lastName":"Bahl"}],"abstractNote":"Despite previous examinations of business actions, consumer reactions, and regulatory efforts, there has been no direct comparison of consumer and marketer expectations for establishing and respecting privacy boundaries. This study directly compares consumer segments’ and marketers’ expectations for privacy boundaries that regulate marketers’ access to consumers and their information. Using data from a national online survey, the authors compare three consumer segments’ preferences regarding the boundaries for the use of eight information technologies (cookies, biometrics, loyalty cards, radio frequency identification, text messaging, pop-up advertisements, telemarketing, and spam) with survey results of marketing managers and database vendors for the same set of questions. The results identify consumer segments and technologies for which consumer expectations differ from marketers and, thus, for which more regulatory and public policy attention and research scholarship is needed. Keywords: privacy, information technologies, consumer segmentation, opt-in/opt-out, managers versus\nconsumers","publicationTitle":"Journal of Public Policy & Marketing","volume":"29","issue":"1","pages":"138-149","date":"04/2010","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Public Policy & Marketing","language":"en","DOI":"10.1509/jppm.29.1.138","ISSN":"0743-9156, 1547-7207","shortTitle":"Are There Differences between Consumers’ and Marketers’ Privacy Expectations?","url":"http://journals.sagepub.com/doi/10.1509/jppm.29.1.138","accessDate":"2023-07-09T15:09:58Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T15:09:58Z","dateModified":"2023-07-09T15:10:40Z"}}


key: 9HEP86TE
data:
  {"key":"9HEP86TE","version":311,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/9HEP86TE","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/9HEP86TE","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/SGPS37SK","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"9HEP86TE","version":311,"parentItem":"SGPS37SK","itemType":"note","note":"<div data-schema-version=\"8\"><p>Malgré des études antérieures sur les actions des entreprises, les réactions des consommateurs et les efforts de réglementation, il n'y a pas eu de comparaison directe des attentes des consommateurs et des professionnels du marketing en matière d'établissement et de respect des limites de la protection de la vie privée. Cette étude compare directement les attentes des segments de consommateurs et des spécialistes du marketing en ce qui concerne les limites de la vie privée qui réglementent l'accès des spécialistes du marketing aux consommateurs et à leurs informations. En utilisant les données d'une enquête nationale en ligne, les auteurs comparent les préférences de trois segments de consommateurs concernant les limites de l'utilisation de huit technologies de l'information (cookies, biométrie, cartes de fidélité, identification par radiofréquence, messagerie textuelle, publicités contextuelles, télémarketing et spam) avec les résultats de l'enquête des responsables marketing et des vendeurs de bases de données pour la même série de questions. Les résultats identifient des segments de consommateurs et des technologies pour lesquels les attentes des consommateurs diffèrent de celles des spécialistes du marketing et, par conséquent, pour lesquels il est nécessaire d'accorder plus d'attention à la réglementation et à la politique publique et de mener des recherches plus approfondies. </p>\n<p>Mots clés : vie privée, technologies de l'information, segmentation des consommateurs, opt-in/opt-out, gestionnaires contre consommateurs</p>\n<p></p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T15:10:41Z","dateModified":"2023-07-09T15:10:43Z"}}


key: 8ABHWLTM
data:
  {"key":"8ABHWLTM","version":314,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/8ABHWLTM","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/8ABHWLTM","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/IUJJC6NW","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/8ABHWLTM/file/view","title":"How ethics can enhance organizational privacy Lessons from the choicepoint and JTX data breaches culnan Willimas 2009.pdf","length":2284924}},"meta":{"numChildren":0},"data":{"key":"8ABHWLTM","version":314,"parentItem":"IUJJC6NW","itemType":"attachment","linkMode":"imported_file","title":"Culnan et Williams - 2009 - How Ethics Can Enhance Organizational Privacy Les.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"How ethics can enhance organizational privacy Lessons from the choicepoint and JTX data breaches culnan Willimas 2009.pdf","md5":"667342ac9e3a155558d02445d219bb2e","mtime":1688916383425,"tags":[],"relations":{},"dateAdded":"2023-07-09T15:26:54Z","dateModified":"2023-07-09T15:27:04Z"}}


key: IUJJC6NW
data:
  {"key":"IUJJC6NW","version":316,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/IUJJC6NW","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/IUJJC6NW","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/8ABHWLTM","type":"application/json","attachmentType":"application/pdf","attachmentSize":2284924}},"meta":{"creatorSummary":"Culnan and Williams","parsedDate":"2009","numChildren":1},"data":{"key":"IUJJC6NW","version":316,"itemType":"journalArticle","title":"How Ethics Can Enhance Organizational Privacy: Lessons from the Choicepoint and TJX Data Breaches","creators":[{"creatorType":"author","name":"Culnan"},{"creatorType":"author","name":"Williams"}],"abstractNote":"Protecting the privacy of personal information continues to\npose significant challenges for organizations. Because con\nsumers are vulnerable in their dealings with businesses due\nto a lack of information about and an inability to control the\nsubsequent use of their personal information, we argue that\norganizations have a moral responsibility to these individuals\nto avoid causing harm and to take reasonable precautions\ntoward that end. We further argue that firms can enhance\ntheir privacy programs by moving beyond merely complying\nwith laws and other regulations and creating a culture of\nDetmar Straub was the accepting senior editor for this paper.\nBoth authors contributed equally.\nintegrity that combines a concern for the law with an empha\nsis on managerial responsibility for the firm 's organizational\nprivacy behaviors. We use two high-profile data breaches\nexperienced by two U.S. companies, ChoicePoint and TJX, to\nillustrate our arguments for enhancing organizational level\nprivacy programs based on ethical reasoning. In doing so,\nthis paper contributes to the dearth of prior organizational\nlevel privacy research, which has largely overlooked ethical\nissues or the personal harms often caused by privacy viola\ntions. We conclude with recommendations for ways organiza\ntions can improve their privacy programs by incorporating\nmoral responsibility. \nKeywords: Organizational privacy, information ethics, moral\nresponsibility, information risk management, information\nmanagement practices","publicationTitle":"MIS Quarterly","volume":"33","issue":"4","pages":"673","date":"2009","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"MIS Quarterly","language":"en","DOI":"10.2307/20650322","ISSN":"02767783","shortTitle":"How Ethics Can Enhance Organizational Privacy","url":"https://www.jstor.org/stable/10.2307/20650322","accessDate":"2023-07-09T15:27:03Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T15:27:03Z","dateModified":"2023-07-09T15:28:08Z"}}


key: 4R5VLPX6
data:
  {"key":"4R5VLPX6","version":320,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/4R5VLPX6","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/4R5VLPX6","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/IUJJC6NW","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"4R5VLPX6","version":320,"parentItem":"IUJJC6NW","itemType":"note","note":"<div data-schema-version=\"8\"><p>La protection de la confidentialité des informations personnelles continue de poser d'importants défis aux organisations. Parce que les consommateurs sont vulnérables dans leurs relations avec les entreprises en raison d'un manque d'information et d'une incapacité à contrôler l'utilisation ultérieure de leurs informations personnelles, nous soutenons que les organisations ont une responsabilité morale envers ces personnes pour éviter de leur causer du tort et pour prendre des précautions raisonnables à cette fin.</p>\n<p>Nous soutenons en outre que les entreprises peuvent améliorer leurs programmes de protection de la vie privée en allant au-delà du simple respect des lois et autres réglementations et en créant une culture d'intégrité qui associe la protection de la vie privée à la protection de l'environnement et au respect des droits de l'homme. &nbsp;d'intégrité qui combine une préoccupation pour la loi avec un accent sur la responsabilité managériale pour les comportements organisationnels de l'entreprise en matière de protection de la vie privée. Nous utilisons deux violations de données très médiatisées, subies par deux entreprises américaines, ChoicePoint et TJX, pour illustrer nos arguments en faveur de l'amélioration des programmes de protection de la vie privée au niveau de l'entreprise sur la base d'un raisonnement éthique. Ce faisant, ce document contribue à la rareté des recherches antérieures sur la protection de la vie privée au niveau de l'organisation, qui ont largement négligé les questions éthiques ou les préjudices personnels souvent causés par les violations de la vie privée. Nous concluons par des recommandations sur la manière dont les organisations peuvent améliorer leurs programmes de protection de la vie privée en y intégrant la responsabilité morale. </p>\n<p>Mots-clés : Protection de la vie privée dans les organisations, éthique de l'information, responsabilité morale, gestion des risques liés à l'information, gestion des risques liés à l'information</p>\n<p>morale, gestion des risques liés à l'information, pratiques de</p>\n<p>pratiques de gestion de l'information</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T15:28:09Z","dateModified":"2023-07-09T15:35:56Z"}}


key: 2CARFPSE
data:
  {"key":"2CARFPSE","version":323,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/2CARFPSE","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/2CARFPSE","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/TMDDMPPA","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/2CARFPSE/file/view","title":"Regulatory Focus Theory Trust and privacy concern Witrz Lwin 2009.pdf","length":322994}},"meta":{"numChildren":0},"data":{"key":"2CARFPSE","version":323,"parentItem":"TMDDMPPA","itemType":"attachment","linkMode":"imported_file","title":"Wirtz et Lwin - 2009 - Regulatory Focus Theory, Trust, and Privacy Concer.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Wirtz et Lwin - 2009 - Regulatory Focus Theory, Trust, and Privacy Concer.pdf","md5":"98966376ca674453a1297e75b2363b11","mtime":1688917138284,"tags":[],"relations":{},"dateAdded":"2023-07-09T15:39:21Z","dateModified":"2023-07-09T15:39:36Z"}}


key: TMDDMPPA
data:
  {"key":"TMDDMPPA","version":325,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/TMDDMPPA","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/TMDDMPPA","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/2CARFPSE","type":"application/json","attachmentType":"application/pdf","attachmentSize":322994}},"meta":{"creatorSummary":"Wirtz and Lwin","parsedDate":"2009","numChildren":1},"data":{"key":"TMDDMPPA","version":325,"itemType":"journalArticle","title":"Regulatory Focus Theory, Trust, and Privacy Concern","creators":[{"creatorType":"author","firstName":"Jochen","lastName":"Wirtz"},{"creatorType":"author","firstName":"May O.","lastName":"Lwin"}],"abstractNote":"Relationship marketing typically requires organizations to continually collect customer information. Two distinct approaches coexist to encourage customers to disclose information: reducing privacy concern and building trust, which in the past have been examined in isolation. In the present study, regulatory focus theory is used to integrate both approaches and examine their distinct response behaviors concurrently. The findings are robust across two studies with different methods and contexts. As suggested in the proposed model, trust and privacy concern are the two central mediating variables with differentiated effects on promotion and prevention-focused behaviors. Specifically, trust mediates fairness perceptions on promotion-focused behaviors (i.e., relational behavior, relationship investment, and repatronage intentions), whereas privacy concern mediates fairness perceptions on prevention-focused behaviors (i.e., defensive, deflective, and disruptive behaviors). Implications for theory and practice are discussed. \nKeywords: regulatory focus theory; justice; trust; privacy concern; information disclosure; promotion- and preventionfocused behaviors","publicationTitle":"Journal of Service Research","volume":"12","issue":"2","pages":"190-207","date":"11/2009","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Service Research","language":"en","DOI":"10.1177/1094670509335772","ISSN":"1094-6705, 1552-7379","shortTitle":"","url":"http://journals.sagepub.com/doi/10.1177/1094670509335772","accessDate":"2023-07-09T15:39:35Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T15:39:35Z","dateModified":"2023-07-09T15:40:02Z"}}


key: IHP6FMC4
data:
  {"key":"IHP6FMC4","version":325,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/IHP6FMC4","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/IHP6FMC4","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/TMDDMPPA","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"IHP6FMC4","version":325,"parentItem":"TMDDMPPA","itemType":"note","note":"<div data-schema-version=\"8\"><p>Le marketing relationnel exige généralement des organisations qu'elles collectent en permanence des informations sur leurs clients. Deux approches distinctes coexistent pour encourager les clients à divulguer des informations : la réduction des préoccupations en matière de protection de la vie privée et l'instauration d'un climat de confiance, deux approches qui ont été examinées séparément par le passé. Dans la présente étude, la théorie de la focalisation réglementaire est utilisée pour intégrer les deux approches et examiner simultanément leurs comportements de réponse distincts. Les résultats sont robustes dans deux études menées avec des méthodes et des contextes différents. Comme le suggère le modèle proposé, la confiance et le souci de la protection de la vie privée sont les deux variables médiatrices centrales qui ont des effets différenciés sur les comportements axés sur la promotion et la prévention. Plus précisément, la confiance influence les perceptions d'équité sur les comportements axés sur la promotion (c'est-à-dire le comportement relationnel, l'investissement dans la relation et les intentions de repatronage), tandis que le souci de la vie privée influence les perceptions d'équité sur les comportements axés sur la prévention (c'est-à-dire les comportements défensifs, déflectifs et perturbateurs). Les implications pour la théorie et la pratique sont discutées. </p>\n<p>Mots clés : théorie de l'orientation réglementaire ; justice ; confiance ; souci de protection de la vie privée ; divulgation d'informations ; comportements axés sur la promotion et la prévention.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T15:40:02Z","dateModified":"2023-07-09T15:40:04Z"}}


key: LGP2AGIL
data:
  {"key":"LGP2AGIL","version":328,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/LGP2AGIL","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/LGP2AGIL","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/KRKCHF9A","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/LGP2AGIL/file/view","title":"Online Privacy and the disclosure of cookie use effects on consumer trust and anticipated patronage miyazaki 2008.pdf","length":227028}},"meta":{"numChildren":0},"data":{"key":"LGP2AGIL","version":328,"parentItem":"KRKCHF9A","itemType":"attachment","linkMode":"imported_file","title":"Miyazaki - 2008 - Online Privacy and the Disclosure of Cookie Use E.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Online Privacy and the disclosure of cookie use effects on consumer trust and anticipated patronage miyazaki 2008.pdf","md5":"d72932225d616d8659ab0ac220c20cb9","mtime":1688919643105,"tags":[],"relations":{},"dateAdded":"2023-07-09T16:21:14Z","dateModified":"2023-07-09T16:21:22Z"}}


key: KRKCHF9A
data:
  {"key":"KRKCHF9A","version":329,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/KRKCHF9A","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/KRKCHF9A","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/LGP2AGIL","type":"application/json","attachmentType":"application/pdf","attachmentSize":227028}},"meta":{"creatorSummary":"Miyazaki","parsedDate":"2008","numChildren":1},"data":{"key":"KRKCHF9A","version":329,"itemType":"journalArticle","title":"Online Privacy and the Disclosure of Cookie Use: Effects on Consumer Trust and Anticipated Patronage","creators":[{"creatorType":"author","firstName":"Anthony D.","lastName":"Miyazaki"}],"abstractNote":"The use of Internet cookies by visited Web sites and third-party firms has been criticized by consumer advocates, policy makers, and even marketers themselves as a potential threat to consumer privacy. However, surprisingly little research has examined how the interactive effects of the disclosure and practice of cookie use as a method of nonconsensual identification might influence online users’ affect or behavior. The current research addresses this lack of research by presenting the results of three studies. Study 1, a longitudinal examination of the online environment from 2000 to 2007, finds that both cookie use and disclosure have increased, but the covert use of cookies is still a concern. Study 2 finds that consumers’ negative reactions to cookie use are significantly reduced by a priori cookie disclosure by the visited Web site. Study 3 shows that consumers’ online experience and desire for privacy act as additional moderators of reactions to cookie use. The author examines the implications of the three studies from the perspectives of research, management, and public policy. \nKeywords: covert marketing, privacy, disclosure, information disclosure, Internet, cookies, trust,\ne-commerce","publicationTitle":"Journal of Public Policy & Marketing","volume":"27","issue":"1","pages":"19-33","date":"04/2008","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Journal of Public Policy & Marketing","language":"en","DOI":"10.1509/jppm.27.1.19","ISSN":"0743-9156, 1547-7207","shortTitle":"Online Privacy and the Disclosure of Cookie Use","url":"http://journals.sagepub.com/doi/10.1509/jppm.27.1.19","accessDate":"2023-07-09T16:21:21Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T16:21:21Z","dateModified":"2023-07-09T16:21:29Z"}}


key: AJVLDYTC
data:
  {"key":"AJVLDYTC","version":331,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/AJVLDYTC","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/AJVLDYTC","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/KRKCHF9A","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"AJVLDYTC","version":331,"parentItem":"KRKCHF9A","itemType":"note","note":"<div data-schema-version=\"8\"><p>L'utilisation de cookies Internet par les sites Web visités et les entreprises tierces a été critiquée par les défenseurs des consommateurs, les décideurs politiques et même les spécialistes du marketing eux-mêmes, qui y voient une menace potentielle pour la vie privée des consommateurs. Cependant, il est surprenant de constater que peu de recherches ont examiné comment les effets interactifs de la divulgation et de la pratique de l'utilisation des cookies comme méthode d'identification non consensuelle pourraient influencer l'affect ou le comportement des utilisateurs en ligne. La présente étude vise à combler cette lacune en présentant les résultats de trois études. L'étude 1, un examen longitudinal de l'environnement en ligne de 2000 à 2007, montre que l'utilisation et la divulgation des cookies ont augmenté, mais que l'utilisation secrète des cookies reste un sujet de préoccupation. L'étude 2 montre que les réactions négatives des consommateurs face à l'utilisation de cookies sont considérablement réduites par la divulgation a priori des cookies par le site web visité. L'étude 3 montre que l'expérience en ligne des consommateurs et leur désir de protection de la vie privée sont des modérateurs supplémentaires des réactions à l'utilisation des cookies. L'auteur examine les implications des trois études du point de vue de la recherche, de la gestion et de la politique publique. </p>\n<p>Mots clés : marketing caché, vie privée, divulgation, divulgation d'informations, Internet, cookies, confiance,</p>\n<p>commerce électronique</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T16:21:48Z","dateModified":"2023-07-09T16:21:50Z"}}


key: PWJZD9I4
data:
  {"key":"PWJZD9I4","version":334,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/PWJZD9I4","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/PWJZD9I4","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/2BFKRNNY","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/PWJZD9I4/file/view","title":"An emprical study of consumer perceptions and comprehension of web site privacy policies vail Earp Anton 2008.pdf","length":423234}},"meta":{"numChildren":0},"data":{"key":"PWJZD9I4","version":334,"parentItem":"2BFKRNNY","itemType":"attachment","linkMode":"imported_file","title":"Vail et al. - 2008 - An Empirical Study of Consumer Perceptions and Com.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Vail et al. - 2008 - An Empirical Study of Consumer Perceptions and Com.pdf","md5":"504053fc5a9f79c5f721a908e354f79b","mtime":1688919943811,"tags":[],"relations":{},"dateAdded":"2023-07-09T16:26:02Z","dateModified":"2023-07-09T16:26:10Z"}}


key: 2BFKRNNY
data:
  {"key":"2BFKRNNY","version":336,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/2BFKRNNY","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/2BFKRNNY","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/PWJZD9I4","type":"application/json","attachmentType":"application/pdf","attachmentSize":423234}},"meta":{"creatorSummary":"Vail et al.","parsedDate":"2008","numChildren":1},"data":{"key":"2BFKRNNY","version":336,"itemType":"journalArticle","title":"An Empirical Study of Consumer Perceptions and Comprehension of Web Site Privacy Policies","creators":[{"creatorType":"author","firstName":"Matthew W.","lastName":"Vail"},{"creatorType":"author","firstName":"Julia B.","lastName":"Earp"},{"creatorType":"author","firstName":"Annie I.","lastName":"AntÓn"}],"abstractNote":"The U.S. legislation at both the federal and state levels mandates certain organizations to inform customers about information uses and disclosures. Such disclosures are typically accomplished through privacy policies, both online and ofﬂine. Unfortunately, the policies are not easy to comprehend, and, as a result, online consumers frequently do not read the policies provided at healthcare Web sites. Because these policies are often required by law, they should be clear so that consumers are likely to read them and to ensure that consumers can comprehend these policies. This, in turn, may increase consumer trust and encourage consumers to feel more comfortable when interacting with online organizations. In this paper, we present results of an empirical study, involving 993 Internet users, which compared various ways to present privacy policy information to online consumers. Our ﬁndings suggest that users perceive typical, paragraph-form policies to be more secure than other forms of policy representation, yet user comprehension of such paragraph-form policies is poor as compared to other policy representations. The results of this study can help managers create more trustworthy policies, aid compliance ofﬁcers in detecting deceptive organizations, and serve legislative bodies by providing tangible evidence as to the ineffectiveness of current privacy policies.\nIndex Terms—E-commerce, end user computing management,\nhealthcare, privacy management, privacy policy, trust, user computer interaction.","publicationTitle":"IEEE Transactions on Engineering Management","volume":"55","issue":"3","pages":"442-454","date":"08/2008","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"IEEE Trans. Eng. Manage.","language":"en","DOI":"10.1109/TEM.2008.922634","ISSN":"0018-9391","shortTitle":"","url":"http://ieeexplore.ieee.org/document/4534828/","accessDate":"2023-07-09T16:26:09Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T16:26:09Z","dateModified":"2023-07-09T16:27:37Z"}}


key: SNXDANDF
data:
  {"key":"SNXDANDF","version":336,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SNXDANDF","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SNXDANDF","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/2BFKRNNY","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"SNXDANDF","version":336,"parentItem":"2BFKRNNY","itemType":"note","note":"<div data-schema-version=\"8\"><p>La législation américaine, tant au niveau fédéral qu'au niveau des États, impose à certaines organisations d'informer leurs clients sur l'utilisation et la divulgation des informations. Ces informations sont généralement communiquées par le biais de politiques de protection de la vie privée, tant en ligne qu'ofﬂine. Malheureusement, ces politiques ne sont pas faciles à comprendre et, par conséquent, les consommateurs en ligne ne lisent souvent pas les politiques fournies sur les sites web de soins de santé. Comme ces politiques sont souvent exigées par la loi, elles devraient être claires pour que les consommateurs soient enclins à les lire et pour garantir qu'ils puissent les comprendre. Cela permettrait d'accroître la confiance des consommateurs et de les encourager à se sentir plus à l'aise lorsqu'ils interagissent avec des organisations en ligne. Dans cet article, nous présentons les résultats d'une étude empirique, impliquant 993 utilisateurs d'Internet, qui a comparé différentes manières de présenter les informations relatives à la politique de confidentialité aux consommateurs en ligne. Nos conclusions suggèrent que les utilisateurs perçoivent les politiques typiques sous forme de paragraphe comme étant plus sûres que les autres formes de représentation des politiques, mais que la compréhension de ces politiques sous forme de paragraphe par les utilisateurs est faible par rapport aux autres représentations des politiques. Les résultats de cette étude peuvent aider les gestionnaires à créer des politiques plus fiables, aider les ofﬁcers de la conformité à détecter les organisations trompeuses et servir les organes législatifs en fournissant des preuves tangibles de l'inefficacité des politiques actuelles en matière de protection de la vie privée.</p>\n<p>Index Terms - Commerce électronique, gestion informatique de l'utilisateur final, soins de santé, gestion de la vie privée, politique de protection de la vie privée,</p>\n<p>soins de santé, gestion de la vie privée, politique de protection de la vie privée, confiance, interaction utilisateur-ordinateur.</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T16:27:38Z","dateModified":"2023-07-09T16:27:41Z"}}


key: PYYDCI2S
data:
  {"key":"PYYDCI2S","version":339,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/PYYDCI2S","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/PYYDCI2S","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/YPLYEQXW","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/PYYDCI2S/file/view","title":"Getting Personal Reactance to highly personlized email solicitations white zahay thorjornsen shavitt 2007.pdf","length":166692}},"meta":{"numChildren":0},"data":{"key":"PYYDCI2S","version":339,"parentItem":"YPLYEQXW","itemType":"attachment","linkMode":"imported_file","title":"White et al. - 2008 - Getting too personal Reactance to highly personal.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Getting Personal Reactance to highly personlized email solicitations white zahay thorjornsen shavitt 2007.pdf","md5":"504caa8542c3b127722aacf9be60a556","mtime":1688920364951,"tags":[],"relations":{},"dateAdded":"2023-07-09T16:33:31Z","dateModified":"2023-07-09T16:33:38Z"}}


key: YPLYEQXW
data:
  {"key":"YPLYEQXW","version":341,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/YPLYEQXW","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/YPLYEQXW","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/PYYDCI2S","type":"application/json","attachmentType":"application/pdf","attachmentSize":166692}},"meta":{"creatorSummary":"White et al.","parsedDate":"2008","numChildren":1},"data":{"key":"YPLYEQXW","version":341,"itemType":"journalArticle","title":"Getting too personal: Reactance to highly personalized email solicitations","creators":[{"creatorType":"author","firstName":"Tiffany Barnett","lastName":"White"},{"creatorType":"author","firstName":"Debra L.","lastName":"Zahay"},{"creatorType":"author","firstName":"Helge","lastName":"Thorbjørnsen"},{"creatorType":"author","firstName":"Sharon","lastName":"Shavitt"}],"abstractNote":"Research on the effects of personalized messages on consumers’ behavioral responses has yielded mixed findings. We explore how e-mail personalization influences click-through intentions. Our results suggest that consumers experience personalization reactance in response to highly personalized messages when the fit between the offer in the message and consumers’ personal characteristics is not explicitly justified by firms. Consequently, consumers are less willing to respond favorably to the offer. Results of two studies suggest that this effect primarily emerges for consumers who perceive the utility of the service to be relatively low. For those consumers with higher perceived utility, justification of personalization is less important because highly personalized messages are less likely to elicit reactance. \nKeywords Personalization . Reactance . Relationships. Email . Consumers","publicationTitle":"Marketing Letters","volume":"19","issue":"1","pages":"39-50","date":"3/2008","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"Market Lett","language":"en","DOI":"10.1007/s11002-007-9027-9","ISSN":"0923-0645, 1573-059X","shortTitle":"Getting too personal","url":"http://link.springer.com/10.1007/s11002-007-9027-9","accessDate":"2023-07-09T16:33:37Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T16:33:37Z","dateModified":"2023-07-09T16:34:27Z"}}


key: 7DGUQ32I
data:
  {"key":"7DGUQ32I","version":341,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/7DGUQ32I","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/7DGUQ32I","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/YPLYEQXW","type":"application/json"}},"meta":{"numChildren":0},"data":{"key":"7DGUQ32I","version":341,"parentItem":"YPLYEQXW","itemType":"note","note":"<div data-schema-version=\"8\"><p>Les recherches sur les effets des messages personnalisés sur les réactions comportementales des consommateurs ont abouti à des résultats mitigés. Nous étudions l'influence de la personnalisation des courriels sur les intentions de clics. Nos résultats suggèrent que les consommateurs ressentent une réaction de personnalisation en réponse à des messages hautement personnalisés lorsque l'adéquation entre l'offre contenue dans le message et les caractéristiques personnelles des consommateurs n'est pas explicitement justifiée par les entreprises. Par conséquent, les consommateurs sont moins enclins à répondre favorablement à l'offre. Les résultats de deux études suggèrent que cet effet se manifeste principalement chez les consommateurs qui perçoivent l'utilité du service comme étant relativement faible. Pour les consommateurs dont l'utilité perçue est plus élevée, la justification de la personnalisation est moins importante, car les messages hautement personnalisés sont moins susceptibles de susciter une réaction. </p>\n<p>Mots clés Personnalisation . Réaction . Relations . Courrier électronique . Consommateurs</p>\n</div>","tags":[],"relations":{},"dateAdded":"2023-07-09T16:34:28Z","dateModified":"2023-07-09T16:34:30Z"}}


key: SLKXVRZZ
data:
  {"key":"SLKXVRZZ","version":344,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/SLKXVRZZ","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/SLKXVRZZ","type":"text/html"},"up":{"href":"https://api.zotero.org/users/8412161/items/CFLR3WPG","type":"application/json"},"enclosure":{"type":"application/pdf","href":"https://api.zotero.org/users/8412161/items/SLKXVRZZ/file/view","title":"Privacy in the Digital Age A Review of Information Privacy Research in Information systems 2011 Belanger.pdf","length":3724694}},"meta":{"numChildren":0},"data":{"key":"SLKXVRZZ","version":344,"parentItem":"CFLR3WPG","itemType":"attachment","linkMode":"imported_file","title":"Bélanger et Crossler - 2011 - Privacy in the Digital Age A Review of Informatio.pdf","accessDate":"","url":"","note":"","contentType":"application/pdf","charset":"","filename":"Bélanger et Crossler - 2011 - Privacy in the Digital Age A Review of Informatio.pdf","md5":"43dc7995fad3a3c8260ddb31437d8301","mtime":1632416623851,"tags":[],"relations":{},"dateAdded":"2023-07-31T15:43:58Z","dateModified":"2023-07-31T15:44:07Z"}}


key: VB99LT8Z
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key: CFLR3WPG
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key: 9528S24Z
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key: B5YFEKWK
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key: N2QJ853M
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key: M8XRGSLL
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key: 426N3B4E
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key: 2ANK5JX4
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  {"key":"2ANK5JX4","version":439,"library":{"type":"user","id":8412161,"name":"dibenedetto.eric","links":{"alternate":{"href":"https://www.zotero.org/dibenedetto.eric","type":"text/html"}}},"links":{"self":{"href":"https://api.zotero.org/users/8412161/items/2ANK5JX4","type":"application/json"},"alternate":{"href":"https://www.zotero.org/dibenedetto.eric/items/2ANK5JX4","type":"text/html"},"attachment":{"href":"https://api.zotero.org/users/8412161/items/AS3H7XNR","type":"application/json","attachmentType":"application/pdf","attachmentSize":271533}},"meta":{"creatorSummary":"Norberg and Horne","parsedDate":"2014","numChildren":2},"data":{"key":"2ANK5JX4","version":439,"itemType":"journalArticle","title":"Coping with information requests in marketing exchanges: an examination of pre-post affective control and behavioral coping","creators":[{"creatorType":"author","firstName":"Patricia A.","lastName":"Norberg"},{"creatorType":"author","firstName":"Daniel R.","lastName":"Horne"}],"abstractNote":"This paper examines consumers’ personal information disclosure behaviors and how consumers emotionally respond to and behaviorally cope with requests for personal data. We show through two experiments that individuals’ felt emotions toward requests for information change based on the disclosure strategy chosen. We also provide evidence that individuals rely on falsification as a means of behaviorally coping with personal information requests and that falsification mediates pre-to-post disclosure control perceptions. Implications for marketers are discussed. \nKeywords Coping . Control . Consumer information\ndisclosure . Falsification","publicationTitle":"Journal of the Academy of Marketing Science","volume":"42","issue":"4","pages":"415-429","date":"7/2014","series":"","seriesTitle":"","seriesText":"","journalAbbreviation":"J. of the Acad. Mark. Sci.","language":"en","DOI":"10.1007/s11747-013-0361-6","ISSN":"0092-0703, 1552-7824","shortTitle":"Coping with information requests in marketing exchanges","url":"http://link.springer.com/10.1007/s11747-013-0361-6","accessDate":"2023-07-09T11:27:25Z","archive":"","archiveLocation":"","libraryCatalog":"DOI.org (Crossref)","callNumber":"","rights":"","extra":"0 citations (Semantic Scholar/DOI) [2023-08-01]","tags":[],"collections":["N4HV82PL"],"relations":{},"dateAdded":"2023-07-09T11:27:25Z","dateModified":"2023-08-01T11:30:07Z"}}


key: YID67ZHN
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key: J82HURV4
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key: QTYHTKM5
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key: LULJNBLV
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key: Z7EIN6QY
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key: GCFCF47V
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key: 9FGCWUWB
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key: RL86B9R8
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key: PRHKA5TR
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key: C4BADYDY
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key: Q9SSP7S3
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key: HULQGZYQ
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key: V97CT6YW
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key: L8MGIMKZ
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